Florida Licensed Contact Center Rep

Building relationships with patients and co-workers, the part-time Florida Licensed Contact Center Rep will manage scheduling for medical appointments and procedures while meeting performance metrics in a fully remote setting. Key responsibilities Accurately schedule patients for medical office visits and hospital procedures Meet daily, weekly, and monthly qualitative and quantitative performance metrics Transfer callers to appropriate departments or locations as necessary Required qualifications High School diploma or equivalent 1+ years of experience in a medical setting or healthcare-related role (preferred) Proficiency in computer programs including Email, PowerPoint, Excel, and Word Knowledge of EHR systems (preferred) Ability to handle sensitive and confidential data