Front Desk Concierge (Part-Time / Weekend)

Position Overview Stratton Amenities is a hospitality services company providing luxury, hotel-style front desk and concierge services for upscale apartment and condominium communities. We are seeking a Part-Time Weekend Front Desk Agent to support high-end residential properties in the Dallas area. This position is ideal for a polished, service-driven professional who takes pride in creating a welcoming environment and delivering consistent, high-quality service to residents and guests. The Front Desk Agent plays a key role in first impressions, daily operations, and overall resident satisfaction. Schedule Requirements Weekend availability is required Holiday availability is required Key Responsibilities Greet residents, guests, and visitors in a professional and courteous manner Maintain front desk operations and ensure a polished lobby presence Deliver exceptional customer service and respond promptly to resident requests Answer phones, take accurate messages, and communicate effectively Log, track, and distribute resident packages accurately Monitor lobby activity and surveillance systems to support property safety Conduct routine property walks to ensure cleanliness and presentation standards Interact professionally with vendors, contractors, and delivery personnel Complete reports and perform other duties as assigned Qualifications and Skills Minimum of two years of experience in hospitality, concierge, front desk, customer service, or luxury retail Strong verbal and written communication skills Excellent interpersonal and guest service abilities Ability to remain composed and make sound decisions in a fast-paced environment Organized, dependable, and detail-oriented Professional appearance and grooming standards required Ability to work independently while contributing to a team environment Preferred Experience Experience in luxury residential, hotel, or high-end customer service environments Proven ability to deliver consistent, elevated service Why Join Stratton Amenities Work in luxury residential environments Supportive management and hospitality-focused culture Opportunity for growth within a professional service organization Stratton Amenities is an equal opportunity employer. We value diversity and inclusion and are committed to maintaining a respectful, professional, and service-oriented workplace. #J-18808-Ljbffr