Customer Service Benefits Representative

Customer Service Benefits Representative

Location

North Carolina — Remote

Employment Type

Full-Time Career Opportunity | Flexible Schedule

About the Opportunity

The Weatherspoon Agency is hiring customer-service-minded professionals for a remote benefits role focused on helping clients understand available options and receive support through a structured appointment process.

This position is ideal for someone who enjoys helping people, answering questions, staying organized, and developing professionally.

No prior insurance experience is required for qualified candidates.

What You’ll Do

• Connect with clients through scheduled virtual appointments
• Provide clear answers to client questions
• Review available benefit options
• Help clients understand next steps
• Complete online forms and documentation
• Attend training and team development sessions
• Build communication and leadership skills

What We Offer

• Remote work opportunity
• Flexible scheduling
• Qualified client appointment support
• Training and mentorship
• Licensing guidance when applicable
• Long-term growth opportunities
• Performance-based compensation

Who We’re Looking For

• Customer-service experience preferred, not required
• Professional communication skills
• Dependable and organized
• Comfortable using Zoom and online tools
• Coachable and willing to learn
• Positive attitude
• Interested in career growth

Licensing

Candidates do not need to already be licensed to apply. We will review licensing options and expectations during the interview process.

Compensation

This is a performance-based career opportunity. Compensation depends on activity, consistency, licensing status, training participation, client retention, and results.

Next Step

Apply today to schedule a brief phone interview and learn more about the role.