CPS ROSA Admin Asst II

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance —at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional Title: CPS ROSA Admin Asst II
Job Title: CPS ROSA Admin Asst II
Agency: Dept of Family & Protectve Svc
Department: Region 3W CPS Dir Del -Other
Posting Number: 21854
Closing Date: 10/09/2026
Posting Audience: Internal and External
Occupational Category: Office and Administrative Support
Salary Range: $2,694.33- $3,946.25
Pay Frequency: Monthly
Salary Group: TEXAS-A-11
Shift: Day
Additional Shift:
Telework: Not Eligible for Telework
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: ARLINGTON
Job Location Address: 1200 E COPELAND RD STE 400
Other Locations:
MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN
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Job Description :

The Administrative Assistant II position provides administrative support to the Regional Operations Support Administrator (ROSA). The position interacts routinely with Texas Department of Family and Protective Services (DFPS) staff and the general public.

This position will be responsible for managing proactively a wide range of administrative duties and processes required to directly support the Regional Operations Support Administrator and other Regional Leadership when needed. This person will work multiple priority activities concurrently that require considerable coordination and follow-through to meet requirements.

Essential Job Functions :

• Prepares, types and copies correspondence, reports, forms, meeting notes, training documents and other documents to support work of the ROSA.

• Prepares and maintains reports, leave and personnel records.

• Functions as the timekeeper for the direct reports of the ROSA's units.

• Develops, coordinates and maintains record keeping and filing systems for but not limited to County Staffing Contracts, MOU's, Title IV-E Program, Office space.

• Prepares and submits all WPR's and Office Depot purchase requests for the ROSA units.

• Answers telephone, takes messages, routes messages and provides switchboard coverage on a rotating basis.

• Assists in planning special meetings, conferences and training sessions.

• Coordinates travel arrangements and prepares appropriate travel voucher and forms for the ROSA and ROSA units if needed.

• Coordinates and follow up with Random Moment Time Studies.

• Performs other duties as assigned and required to maintain unit and management operations.

• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.

• Attends work regularly in accordance with agency leave policy.

Registrations, Licensure Requirements or Certifications :

None

Knowledge Skills Abilities:

• Advanced skills in various software programs including Outlook, Word and PowerPoint.

• Skilled in using IMPACT preferred

• Must have extensive experience in excel

• Handle multiple tasks simultaneously and autonomously.

• Work efficiently and effectively in a high-pressure environment.

• Skilled at organizing administrative processes and systems.

• Must be detail oriented; possess executive presence, maturity and judgment.

• Excellent interpersonal skills, detail oriented and demonstrate strong organizational and communication skills required.

• Strong problem solving skills that allow you to be proactive.
  
  

Initial Screening Criteria:

• Graduation from high school or equivalent

• 2 years full-time administrative support, general office, clerical experience.

• 2 years of experience using Outlook, Excel, Word and PowerPoint.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC .

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at View email address on aiapply.co with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at View phone number on aiapply.co. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.