Commercial Support Administrator I

Commercial Support Administrator

The Andersons, Inc., is a North American agriculture and renewable fuels company that conducts business in the agribusiness and renewables sectors. Guided by its Statement of Principles, The Andersons is committed to providing extraordinary service to its customers, helping its employees improve, supporting its communities, and increasing the value of the company.

The Commercial Support Administrator provides end-to-end administrative support for commodity merchandising across multiple profit centers trading grain, including the execution of contracts, rates, and coordination of logistical support for commodity shipments by rail, truck, or barge. Operating in a fast-paced trade floor environment, the role requires heavy data entry, advanced use of Excel, and meticulous attention to detail to enable timely, accurate transaction execution.

Key Responsibilities

• Enter contracts, create contract folders and ensure the accuracy of files and documents for production.
• Assists with invoicing, collections and payments.
• Manage assigned customer problems with shipments.
• Reviews receivables and payables needing additional paperwork to complete processing and initiates the follow-up communication.

What Is Expected of You and Others at This Level

• Has developed knowledge and skills through job related training or considerable experience
• Often entry level for those with work experience in relevant areas
• Works within established procedure with a moderate degree of supervision
• Identifies the problem and all relevant issues in straightforward situations; assesses each using standard procedures and makes sound decisions

Competencies Expected of You and Others at This Level

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Values Differences - Recognizes the value that different perspectives and cultures bring to an organization.
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Instills Trust - Gaining the confidence and trust of others through honesty. Integrity and authenticity
• Ensures Accountability - Holding self and others accountable for meeting commitments
• Being Resilient - Rebounding from setbacks and adversity when facing difficult situations

Education and Experience

• High School Diploma or GED equivalent required
• 2-4 years' relevant experience required
• Excellent organizational skills and attention to detail
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite or similar software
• Proficient in 10 key data entry
• Ability to work in the office five days per week (Monday - Friday)

Physical Requirements and Working Environment

• Prolonged periods of sitting at a desk and working at a computer

This job description is intended to describe the general nature and level of work performed. It does not include all responsibilities and skills required of the job and may be changed at any time. All responsibilities must be completed in compliance with all safety protocols, policies, procedures and consistent with the spirit and philosophy of The Andersons' Statement of Principles.

The Andersons, Inc. is proud to be an equal opportunity employer and welcomes all qualified applicants. We are committed to creating an inclusive environment and consider candidates without regard to any status protected by law, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

We also prioritize a safe and healthy workplace. The Company maintains a drug-free work environment and may require drug, alcohol, and/or medical testing depending on the role.

To ensure a consistent hiring process, The Andersons, Inc. does not accept unsolicited resumes from agencies that do not have a formal agreement in place and is not responsible for any related fees.

Finally, we want to help you stay informed and safe during your job search. Please note that The Andersons only uses company email addresses, which contain "@andersonsinc.com" or "@theandersons.com", to communicate with candidates via email. If you are contacted by someone about an open job at The Andersons, please verify the domain of the sender's email address. If something seems unusual, we encourage you to verify communications and report any concerns through View email address on click.appcast.io