Senior Sales Development Representative
Foundever
Senior Sales Development Representative
Generate high-quality enterprise opportunities within a named set of North American (primarily US) strategic accounts. Success is measured by opportunity quality and progression, not just volume of activity/meetings. Location - Remote (5:30 PM - 2:30 AM IST) Role - Full-time Core responsibilities include outbound prospecting into named enterprise accounts via phone (heavy), email, LinkedIn. Do account research and identify business triggers to personalize outreach with a credible "why now." Map and engage multiple stakeholders (CX/Customer Service, Operations, Finance, Procurement, Technology). Run strong first calls with senior buyers: uncover pain, business impact, urgency, and next steps. Handle objections and move conversations forward confidently. Work leads from marketing/ABM campaigns, webinars, events and convert engagement into qualified opportunities. Book well-qualified meetings for Business Development Executives and ensure a clean handoff: - Strong CRM notes (context, stakeholders, needs, next step) - Join initial call to support handover Keep CRM hygiene high and share market feedback to improve targeting/messaging. (US/Canada version) Support industry events and follow-up; travel as needed.
Must-have experience includes 4+ years of quota-carrying outbound SDR/inside sales/new business prospecting. Inbound-only/customer service/consumer sales does not count. 4+ years selling/prospecting into North America (US/Canada) and engaging senior stakeholders. Preferably from BPO / CX outsourcing (strong preference), or similar complex services selling.
Skills / competencies include excellent phone-first selling: establish relevance fast, ask sharp questions, objection handling, secure next steps. Comfortable with complex B2B cycles (multiple stakeholders, longer buying process). Commercial judgment & initiative: can independently research accounts, form a POV/hypothesis, craft messaging without heavy direction. Strong English communication (clarity and credibility with senior buyers; accent not a concern). Tools proficiency: LinkedIn Sales Navigator + sales engagement tool (e.g., Salesloft) + CRM (Salesforce/HubSpot or similar). Resilience/ownership: Persistent follow-up, adapts approach, and works the account through rejection. Unanswered calls and emails are a given - find another way, create the meeting, and hit the numbers. Proof of performance expected Ability to clearly explain recent targets and results (last 2 quarters) including: - meetings booked/held - opportunities created - pipeline contribution (if tracked)
Job Segment: Inside Sales, Telemarketing, Sales Rep, CRM, Procurement, Sales, Technology, Operations
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