Inside Sales Representative

Inside Sales Representative

The Company

Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.

Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.

Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.

If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!

If you are a current employee, please navigate here to apply internally.

The Inside Sales Representative plays a key role in driving revenue growth and supporting field sales efforts for Intellihot. This position is responsible for managing the sales pipeline, qualifying inbound and outbound leads, tracking project opportunities, coordinating with external manufacturer representatives, and providing day-to-day support for Regional Sales Managers. The ideal candidate is organized, proactive, and experienced in CRM management and sales processes within a technical or manufacturing environment.

Essential Job Functions

• Pipeline Management: Maintain an accurate and up-to-date sales pipeline for your assigned region; ensure all opportunities are properly documented and advanced through the sales cycle.
• Lead Qualification: Evaluate inbound leads for product fit and project readiness; perform outbound follow-up to develop new opportunities and nurture early-stage prospects.
• Project Tracking & Follow-Up: Monitor active projects, follow up with customers, reps, and distributors, and ensure timely updates and next steps are executed.
• External Representative Coordination: Serve as a key point of contact for independent sales reps; assist with quoting, product inquiries, project details, and lead assignments.
• Regional Sales Manager Support: Provide administrative and sales support including proposal preparation, CRM updates, appointment setting, and customer follow-up.
• CRM Management: Utilize Salesforce to log activities, track opportunities, generate reports, and maintain clean, complete data.
• Customer Communication: Respond to customer inquiries, provide product information, and help guide customers to appropriate solutions.
• Sales Communication Skills: Utilize strong sales skills through conference calls, phone calls, and emails with engineers, distributors, contractors, and reps.
• Pricing Discussions : Handle pricing conversations professionally with engineers, distributors, and manufacturer reps.
• Technical Skills Development : Learn and apply technical knowledge, including proper sizing of water heaters and providing crossovers for competitive equipment.
• Cross-Functional Collaboration: Work closely with applications, technical support, customer service, and marketing to ensure smooth information flow and customer

satisfaction.

• Occasional Travel: Participate in quarterly sales meetings at the Vernon Hills office and attend occasional trade shows as needed.

Education and Experience

· BA/BS degree or equivalent.

· Hands on experience with Salesforce or comparable CRM software.

· Inside sales, sales support, or sales-related experience (manufacturing or HVAC/plumbing industry experience a plus).

· Proficiency in Microsoft Office (Excel, Outlook, Word).

Knowledge, Skills, Abilities and Behaviors

· Strong organizational and time-management skills with the ability to handle multiple ongoing opportunities.

· Excellent communication skills—verbal, written, and customer-facing.

· Ability to build positive relationships with customers, sales reps, and internal teams.

· Self-motivated, detail-oriented, and comfortable working in a fast-paced environment.

Total Rewards and Benefits

• Competitive Salary
• Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
• Matching 401(k) Contribution
• Health Savings Account
• Up to 3 weeks starting Vacation (may increase with tenure)
• 12 Paid Holidays
• Annual Bonus Eligibility
• Educational Reimbursement
• Matching Gift Program
• Employee Stock Purchase Plan – purchase company stock at a discount!

**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**

Equal Opportunity Employer – Minority/Female/Disability/Veteran