Front Desk Receptionist

Receptionist Required Education High School Diploma or Equivalent Preferred Education Associate's Degree or Bachelor's Degree preferred Equivalent combination of education and experience will be considered Required Qualifications Minimum 2 years of receptionist, front desk, or customer-facing administrative experience Proficiency in Microsoft Office 365, including: o Microsoft Teams o Microsoft Word o Microsoft Excel (basic) o Microsoft PowerPoint Strong verbal and written communication skills Professional demeanor and excellent customer service skills Ability to interact effectively with clients, visitors, management, and staff Strong organizational and multitasking abilities Ability to work independently and take initiative Comfortable working in a fast-paced professional office environment Ability to successfully complete required fingerprinting and background screening Preferred Qualifications Experience supporting financial services, insurance, or professional office environments Experience coordinating meetings, conference rooms, and office events Experience providing administrative and office support The Receptionist serves as the first point of contact for clients, agents, field management, and visitors. This individual is responsible for creating a positive and professional first impression while managing front desk operations, coordinating office activities, and supporting day-to-day administrative functions. The ideal candidate is polished, highly organized, customer-focused, and capable of managing multiple priorities in a fast-paced office environment. Strong communication skills, professionalism, and attention to detail are essential for success in this role. Job Duties Front Desk Operations Greet and assist clients, agents, visitors, and field management personnel Maintain a professional and welcoming reception area Serve as the primary point of contact for office visitors Manage visitor sign-in and guest access procedures Customer Service & Communications Answer incoming phone calls and direct inquiries appropriately Respond to emails and communications professionally and promptly Provide outstanding customer service to internal and external customers Maintain ongoing communication with leadership and staff through Microsoft Teams Meeting & Conference Coordination Schedule and reserve conference rooms Coordinate meeting logistics and room availability Assist with meeting preparation and setup Support internal and external meetings as needed Administrative Support Provide general administrative support to the office Assist with ad hoc projects and office-related tasks Support document preparation, printing, and distribution Maintain office records and administrative files as needed Event & Office Support Assist with event logistics and coordination Coordinate catering and guest accommodations Support room setup and breakdown for meetings and events Ensure office facilities remain organized and professional Technology & Facilities Assistance Provide basic troubleshooting support for office-related issues Coordinate with technical support resources regarding Wi-Fi or technology concerns Assist staff with office equipment and conference room technology when needed

• *Only those lawfully authorized to work in the designated country associated with the position will be considered.**
• *Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.** Rose International