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Operations Manager - Client Care & Process Excellence

NCSL International

Bank of America is seeking an Operations Manager within the National Service & Solutions (NS&S) team. The role leads a segment or unit, overseeing day-to-day activities, budget management, and process improvements to ensure accurate workflows for complex client needs. The candidate will manage 11+ staff, drive performance through KPIs, and coach teams to align with client care pillars, while maintaining compliance and continuous process improvements. #J-18808-Ljbffr NCSL International

Vacancy posted 1 day ago
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