AR/Collections Specialist

Job Description

Job Description

Join a Growing Team Where Your Work Truly Matters

Are you an experienced Accounts Receivable or Collections professional looking for a role where you can make a real impact? One of our clients is adding an AR / Collections Specialist to their Indianapolis team and offering the chance to work in a collaborative, supportive environment with strong leadership and career advancement opportunities. If you're motivated, detail-oriented, and enjoy helping businesses stay financially healthy, we want to hear from you.

What You'll Do

• Manage a portfolio of customer accounts and oversee the collections process from start to finish
• Contact customers regarding past-due balances through phone calls, emails, and written correspondence
• Research and resolve billing discrepancies, payment issues, and account disputes
• Review aging reports and prioritize collection efforts to improve cash flow
• Apply customer payments and maintain accurate account records
• Reconcile customer accounts and investigate unapplied cash
• Work closely with customers, sales teams, and internal departments to resolve outstanding issues
• Prepare collection status reports and AR metrics for management
• Assist with credit evaluations and account setup as needed
• Support month-end close activities related to accounts receivable

Qualifications

• 2+ years of Accounts Receivable, Collections, Credit, or related accounting experience
• Experience with business-to-business (B2B) collections preferred
• Strong understanding of AR aging, payment applications, and account reconciliation
• Proficiency with Microsoft Excel, including formulas and reporting functions
• Experience working within ERP or accounting software systems
• Excellent communication, negotiation, and customer service skills
• High attention to detail and strong organizational abilities
• Associate's degree in Accounting, Finance, Business, or related field preferred

What We're Looking For

• Self-motivated and results-driven professional
• Strong problem-solving and analytical skills
• Ability to balance customer relationships while effectively collecting outstanding balances
• Team player who can work independently and collaboratively
• Comfortable managing multiple priorities and deadlines

Pay Details: $23.00 to $26.00 per hour

Search managed by: Coleman Harris

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.