Part Time Manager (El Paso)

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We are looking for a sales-driven team member with an entrepreneurial mindset to assist in operating our amazing self-storage facility in El Paso, Texas. Your responsibilities will include providing exceptional customer service, renting storage units, promoting add-on sales, maintaining the facility's cleanliness and security, and handling administrative tasks.

Essential Duties and Responsibilities

Customer Service

• Greet and assist customers in a friendly and professional manner.
• Provide information about available storage units, pricing, and services.
• Address customer inquiries, and concerns, and provide solutions promptly.

Sales and Marketing

• Deliver a compelling sales pitch that highlights the value proposition to close sales and achieve/exceed revenue targets.
• Upsell services/merchandise to customers.
• Implement marketing strategies to attract new customers including community outreach.

Leasing and Rental Transactions

• Process new rental agreements, ensuring accurate documentation and adherence to company policies.
• Explain the terms and conditions of rental agreements to customers.
• Coordinate move-ins and move-outs efficiently.

Payment Processing

• Handle customer payments, late fees, and other financial transactions accurately.
• Generate invoices and receipts as needed.
• Complete collection calls and maintain records of customer accounts and payments.

Administrative Duties

• Answer phones, respond to emails, and assist with general administrative tasks.
• Keep accurate records of customer information and interactions.
• Assist with data entry, filing, and other office-related tasks.

Facility Maintenance

• Perform routine inspections of the facility to ensure cleanliness and order.
• Report and address any maintenance issues promptly.
• Monitor and maintain security measures, such as surveillance systems and access controls.

Inventory Management

• Keep track of available storage units and update inventory records.
• Assist in organizing and optimizing storage space.
• Manage the sale of merchandise such as locks and packing and moving supplies.

Emergency Response

• Respond to emergencies or security incidents as needed.
• Follow established protocols for emergencies.

Required Skills/Abilities

• Strong communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Ability to work independently and as part of a team.

Education and Experience

• High school diploma or equivalent required.
• One year of sales experience required.

Physical Requirements

• Must be able to traverse the facility, work outdoors, and in various weather conditions.
• Must be able to lift 25 pounds at times.

Candidates being considered will be required to submit to a background check and driver's record check.

Storage Star provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Part-time

Pay: $14.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Weekends as needed

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Preferred)

Experience:

• sales: 3 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person