Depot Technician I

Location: Durham, NC Duration: 12+ months, with possibility for extension Duties Diagnose and perform bench-level repairs on point-of-sale (POS) computer equipment and related hardware from multiple manufacturers Repair devices such as printers, displays, system units, and associated components Utilize diagnostic tools, mechanical testing, and visual inspection to identify defects and required repairs Replace parts, clean equipment (internal and external), and ensure proper restoration of devices Accurately document repair activity, parts usage, and status updates using host-based systems Perform pick/pack/ship functions to fulfill customer parts orders as needed Maintain accurate inventory and assist with restocking of materials and supplies Maintain a clean, organized, and safe work environment Follow established safety procedures and quality standards Support onboarding and training of new team members as needed Work collaboratively within a fast-paced depot repair environment to meet quality and productivity targets Skills Minimum 1 year of experience in electronics repair, hardware assembly, or similar technical environment Ability to follow technical procedures, testing scripts, and repair documentation accurately Strong familiarity with hand tools and small component-level repair work Basic computer skills and ability to use system-based tools for documentation and reporting Strong attention to detail with a process-oriented mindset Ability to work effectively in a team environment Strong organizational skills with the ability to manage multiple tasks efficiently Ability to consistently produce high-quality work in a fast-paced setting Experience 1+ year of hands‑on experience in electronics or computer hardware repair preferred Experience in a depot repair or technical service environment is a plus Education High school diploma or equivalent Technical training or coursework in electronics, IT, or related field preferred Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee‑based recruitment services for this role. To Apply To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes. #J-18808-Ljbffr Computer Task