Automotive Service Technician

Job Description

Job Description

At Mark Jacobson Toyota we believe that the best customer experience begins with you.  If you are driven to succeed and are looking for an opportunity to grow or are looking to switch gears, your path to a successful career may be just one application away.

We believe in rewarding success with industry-leading compensation programs – (performance-based pay plans with bonuses), a competitive benefits package and providing work/life balance.  What does that look like in real life?

• 4-day work week and we are closed on Sundays
• 1.5x Warranty pay rate, Saturday lunches and Bi-weekly Production Bonuses
• Investment in your success with well-structured career & growth paths
• Paid company and manufacturer training – both hands on and web-based
• ASE and State Inspection Certification reimbursement and all training expenses paid to further your career
• Clean, Climate Controlled shops equipped with the newest technology & equipment
• Uniforms provided and discounts on products and services
• Medical, Dental, and Vision plans along with employer paid Life Insurance
• Up to 4 weeks paid vacation and holiday pay
• 401(k) with employer match
• Lease reimbursement program
• Additional supplemental benefits: Short- and Long-Term Disability, Additional life insurance, cancer and critical care insurance + more

Why Mark Jacobson Toyota? Working alongside our experienced supervisors and master technicians, we will teach you what you need to succeed and to grow your career.  Learning from the best, you will work hard to get the job done but we make sure you have the time to do it right.  Safety and reliability are our top priorities. We take pride in our people and our facilities.  We earned the 2022 President’s Award for Customer Satisfaction as well as the 2022 Toyota Board of Governors Award, rewarded by Toyota Motor North America! Our team has been recognized for proving proficiency in the face of change, going above and beyond to deliver excellence, from sales to service to operations!

Key Responsibilities:

Experienced Technicians can perform diagnoses and repairs of most vehicle components as assigned in accordance with dealer and factory standards.  Able to maintain cooperative and teamwork centered outlook with an ultimate focus on customer satisfaction.

• Perform work as outlined on the repair order with efficiency and accuracy, in accordance with dealership standards and requirements
• Diagnoses cause of most malfunctions and performs repair
• Communicates with parts department to obtain needed parts
• Documents all work performed and recommended on the repair order
• Communicate directly with service Advisors so that customers can be informed and provided an estimate if any additional service is needed
• Executing repairs under warranty to manufacturer specifications
• Saves and tags parts of the job if under warranty or if requested by customer
• Participates in Toyota-sponsored training programs, schools and events
• Keeps abreast of manufacturer technical bulletins.
• Supervises work of any apprentice technicians as assigned
• Reports machinery defects or malfunctions or safety issues immediately

Qualifications

• Experience as a Toyota technician is preferred
• Toyota and/or ASE Certifications are ideal
• Strong automotive technical background consisting of a minimum of 4 years of related experience and/or graining or equivalent combination of education and experience
• Valid driver’s license, able to pass a background check & drug screen
• Strong teamwork skills with a customer service mentality
• Basic computer competencies with ability to operate electronic diagnostic equipment, learn new technology, repair & service procedures and specifications
• Enjoy working in a fast-paced environment, employing mechanical and trouble shooting skills
• Time management skills
• Fantastic communication skills with your customers

We are an equal opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age mental or physical disability, protected veteran status or genetic information, or any other basis.  We also prohibit harassment of applicants or employees based on any of these categories. 

If you are looking for your next step in your career, want to keep learning, and are interested in an opportunity for development and progression, join our team. 

Mark Jacobson Toyota is an E-Verify employer.