Dry Van Truckload Dispatcher

We are seeking an experienced Dry Van Dispatcher to manage day‑to‑day operations for our over-the-road dry van fleet from our Hoffman Estates office. You will keep trucks loaded, compliant, and on schedule while providing exceptional communication to drivers and customers.

Key Responsibilities

• Schedule and coordinate dry van freight, ensuring on-time pickups and deliveries across regional and OTR lanes.
• Assign loads to drivers based on hours of service, availability, equipment, and customer requirements.
• Negotiate and book loads through load boards and broker/shipper networks to maximize revenue per truck.
• Monitor drivers in real time, track shipments, update ETAs, and proactively resolve issues (delays, breakdowns, OS&D, appointment changes).
• Maintain constant communication with drivers, brokers, and customers via phone, text, and email, documenting all load details in TMS/dispatch software.
• Ensure compliance with FMCSA regulations, including Hours of Service, ELD usage, and company safety policies.
• Update and maintain accurate records: rate confirmations, BOLs/PODs, appointments, accessorials, and carrier/customer notes.
• Work closely with operations and safety teams to balance driver miles, home time, and customer service.

Requirements

• Minimum 2 years of recent U.S. trucking dispatch experience, ideally with dry van OTR or regional freight.
• Strong knowledge of U.S. geography, truckload operations, and common dry van freight. Furniture, appliances, retail, and industrial goods are typical freight types.
• Familiarity with Hours of Service, DOT regulations, ELDs, and standard trucking/dispatch terminology.
• Proficiency with dispatch/TMS systems, load boards (DAT, Truckstop, etc.), and basic Excel/Google Sheets.
• Excellent English communication skills, both spoken and written; strong problem‑solving skills under pressure.
• High school diploma or equivalent required; additional logistics/transportation training is a plus.

Schedule & Work Environment

• Full‑time, on‑site position based in our Hoffman Estates, IL office.
• Typical schedule: Monday–Friday, with occasional after‑hours or weekend coverage as needed to support drivers