Payments BA - Solutions Analyst III

Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech-savviness will be pivotal in creating impactful solutions.As a Solutions Analyst III in Commercial & Investment Bank, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills. Your responsibilities will include eliciting and documenting business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions. Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.Job responsibilitiesUses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis, solution optioning, and architecture documentation, validating outputs and handling data according to sensitivity and security requirementsElicit and document comprehensive business and data flow requirements by engaging with product owners, business stakeholders, and technical teams to ensure alignment and feasibilityTranslate complex business requirements into well-structured technical solutions, leveraging data analytics and technical knowledge to optimize system performance and scalabilityConduct in-depth data analysis and interpretation to identify trends, gaps, and opportunities, providing actionable insights that support decision-making and key business initiativesCollaborate with cross-functional teams to develop and maintain architecture designs, policies, standards, and governance processes that align technology with business strategyContinuously enhance technical knowledge and stay current with industry trends, ensuring the application of best practices and innovative solutions to address evolving business needs Required qualifications, capabilities, and skills3+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related fieldDemonstrated experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivityAbility to review and validate AI-assisted analyses and recommendations before use, escalating when uncertain and following data handling expectationsDemonstrated proficiency in data analytics, including experience with data extraction, modeling, and interpretation to support strategic decision-makingStrong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiencesAdvanced knowledge of data fluency, including experience in handling large, diverse data sets and generating insights to drive business objectivesServe as a key contributor within Agile Scrum teams, participating in sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectivesCreate and manage Epics, Features, User Stories, Acceptance Criteria, and Defect tickets using Jira, ensuring traceability from requirements through deliveryCollaborate with Product Owners and delivery teams to prioritize work, manage sprint commitments, and track progress against release milestonesPreferred qualifications, capabilities, and skillsWorking knowledge of payments ecosystems and transaction lifecycles, including concepts such as payment initiation, settlement, reconciliation, and exception handlingBusiness Analyst experience with Payments knowledge/backgroundExperience writing technical documents JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Full timePosting Date: 2026-07-23