Client Services Manager, Home Health

Overview Client Services Manager to join our Greenville, NC Medicare certified Home Health Visits Office. BAYADA Home Health Care is seeking a client services leader to provide compassionate, reliable home health care in a dynamic, entrepreneurial environment. Responsibilities Provide superior customer service and quality home care Coordinate client services and address emergent scheduling issues Manage your Client Services Manager caseload Build lasting relationships with clients, referral sources, payors, and community organizations Develop strong, communicative relationships with the team Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.) Partner with Clinical Managers to provide supervision and support to field employees Qualifications Bachelor degree preferred; associate degree minimum Prior knowledge of or experience with Medicare and OASIS is a plus Prior medical office or home care experience preferred Prior supervisory experience is a plus Demonstrated record of taking on increased responsibility (goal achievement) Aspiring to grow and advance beyond the current position Strong computer skills (electronic medical record) Excellent communication and interpersonal skills Why you’ll love BAYADA Stability and structure of a national company with a family-owned feel Paid weekly; Monday through Friday work hours Positive, collaborative culture with strong employee values and recognition Small local office team with growth opportunities Comprehensive benefits including holidays, vacation and sick leave, vision, dental and medical plans, employer-paid life insurance, 401(k) with company match, direct deposit, and employee assistance program Compliance and equal opportunity As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is an Equal Opportunity Employer. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected status in accordance with federal, state, and local laws. We encourage applications from people with these identities or who are members of other marginalized communities. #J-18808-Ljbffr