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Admissions Associate

$24 - $30 per hour

Portland Center Assisted Living

Drive Smooth Admissions & Patient Placement: Admissions Associate

Are you an organized, detail-oriented professional with a passion for healthcare operations and a talent for exceptional customer service? We are seeking a dedicated Admissions Associate to join our team.

In this vital data-entry and coordination role, you will oversee in-patient bed assignments, complete preliminary paperwork for entering patients, and collaborate closely with medical, nursing, and accounting staff to ensure appropriate patient placement. Additionally, you will confirm that all insurance benefits and coverage meet the standards of admission as dictated by policy, all while positively contributing to our mission, values, and person-centered approach.

Key Responsibilities & Essential Functions
  • Admission Coordination & Data Entry: Work with the Admissions Director to admit patients, verify insurance eligibility and benefits, obtain pre-certifications, and expedite the flow of admissions through timely decision-making.
  • Tracking & Reporting: Document referrals and outcomes, maintain the Admission Log and daily census/mix goals per facility budget, and produce required reports and summaries.
  • Insurance & Payer Relations: Communicate with insurance companies and understand the impact of reimbursement across various payer sources, including Medicare, MaineCare, and Managed Care.
  • Customer Service & Collaboration: Promote stellar customer service, maintain excellent working relationships with internal and external colleagues, and deal tactfully with the team and the general public.
Schedule & Work Environment
  • Schedule: Monday through Friday from 8:30 AM to 5:00 PM.
  • Flexibility: Opportunity to work hybrid after 90 days of employment.
  • Pay Rate: $24.00 - $30.00 per hour.
What We Are Looking For
  • Residency & Education: Must be a Maine resident with a High School Diploma or equivalent, and the ability to write clearly and legibly in English.
  • Experience & Skills: At least 1 year of data entry experience (healthcare experience and medical terminology preferred). Excellent typing skills and proficiency in email, calendars, and Microsoft Office software.
  • Core Qualities: High-level customer service, flexibility, strong prioritization, and a collaborative spirit to work harmoniously with professional and non-professional personnel.
Comprehensive Benefits & Perks
  • Rate of Pay & Financial Security: Competitive pay ranging from $22.00 to $24.00 per hour, alongside a 401(k) Retirement savings program with employer match.
  • Health & Wellness: Eligible employees have access to full benefits including medical, dental, vision, and disability insurance, plus employer-paid life insurance.
  • Time Off & Savings: Paid Time Off (PTO) available to all employees and flexible savings accounts (including medical and dependent care).
  • Career Growth: Tuition reimbursement to support your ongoing professional development in healthcare.

Step into a dynamic administrative role where your precision and compassionate communication help patients and families transition smoothly into our community. If you are a dedicated professional ready to support our care mission, this is your chance to shineapply today!

Vacancy posted 3 days ago
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