Valet

Valet- 3rd Shift Part Time

Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking for an individual to be a part of our team and continue its iconic legacy. Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for over 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for over 50 consecutive years.

What you will be doing:

• Warmly greet guests as they arrive and depart, offering assistance with directions, luggage, and general inquiries.
• Assist guests in entering and exiting their vehicles safely and comfortably.
• Park and retrieve guest vehicles promptly and with care, including manual transmission vehicles.
• Transport guest luggage from vehicles to bell carts and assist with group luggage tagging and storage.
• Arrange taxis, rideshares, or other transportation for guests as needed.
• Remain posted at the hotel entrance to ensure attentive guest service at all times.
• Provide information about hotel services and local attractions.
• Support Bell and Front Office teams as needed to ensure smooth lobby flow and guest satisfaction.
• Perform other duties as assigned by leadership.

Position Requirements:

• Must have a safe driving record with the ability to pass a Motor Vehicle Report issued by the company.
• At least two years of driving experience required.
• Ability to drive automatic and manual transmission vehicles safely.
• Prior hospitality or customer service experience preferred.
• Excellent communication skills with the ability to speak and understand English clearly.
• Strong physical ability to grasp, lift, carry, and move packages, boxes, and luggage up to 55 lbs. continuously throughout the shift.
• Ability to stand, walk, bend, stoop, run, and climb stairs for extended periods in a variety of weather conditions.

What's in it for you:

• Competitive Pay, Early Wage Access, and Paid Time Off
• Discounted On-Site Self-Parking
• 401(k) employer match every paycheck
• Access to Employee Assistance Programs
• Career growth opportunities, with the ability to transfer between properties while maintaining service longevity.
• Complimentary, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters.
• Health and Benefit packages available for full-time associates.

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. The Pfister Hotel is an Equal Opportunity Employer.