Application Support Analyst
Flexton
Specialize in ensuring the reliability, resilience, and recoverability of enterprise services and systems across cloud, on-prem, and store environments. Serve as the SRE voice within incident and problem management, leading major incident response, driving root cause analysis, and partnering with Software Engineers and platform teams to reduce recurrence and improve system health in production. Minimum Requirements : 4+ years of experience in Site Reliability Engineering, incident management, or production support for enterprise syste msExperience leading or participating in major incident management (incident commander, bridge/war-room facilitation, executive communication during outage s)Experience with problem management and root cause analysis (RCA), including driving corrective/preventive actions to closu reSolid understanding of observability and monitoring concepts and tooling (e.g., Dynatrace, Azure Monitor) to detect, triage, and diagnose production issu esWorking knowledge of Linux and scripting (e.g., BASH, Python) for troubleshooting and diagnostic automati onFamiliarity with Kubernetes, Docker, and cloud platforms (Azure, GCP) sufficient to troubleshoot and reason about system behavior in producti #J-18808-Ljbffr
Vacancy posted 4 days ago
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