Account Executive, Mid Market

Account Executive, Mid Market

Sales | Bengaluru, India | Remote, India | Remote | Full-Time

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA, Audi, Kiva, Deutsche Bank and Dropbox - rely on our solutions to help their teams work better together and deliver quality results on time. Our products include Jira Software, Confluence and Jira Service Management.

Our Mid-Market sales team is responsible for managing a portfolio of mid-sized customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. We expect you to serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Account Managers, and Solution Engineers. We share a commitment, as a TEAM, in guiding and aiding our customer's deployment and utilisation of Atlassian at scale. However, above all we believe in the Atlassian values and use them as our compass as we continue to evolve our revolutionary sales model.

Develop and implement named Account or Territory (India) plans geared at both maximising expansion opportunities across a wide portfolio of products and ensuring high bar of customer success.

Developing and execute strategies to drive growth and engagement within the mid-market segment.

Identify and qualify opportunities within the defined mid-market customer segment.

Building and maintaining strong relationships with mid-market clients, understanding their business needs, and proposing suitable solutions.

Conducting product demonstrations and presentations to showcase the value proposition to potential clients.

Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline processes and enhance overall customer satisfaction.

Providing regular updates and reports to management on progress and outcomes.

Staying updated on industry trends, market dynamics, and competitor activities within the mid-market segment.

Traveling occasionally to meet clients, attend industry events, conferences, and intentional togetherness gatherings as required.

8+ years of Enterprise Software Sales Experience

Experience growing mid-market accounts with India-based customers

Experience creating alignment and orchestrating internal account teams

Experience managing key customer relationships.

Extensive experience utilising a CRM to achieve and correlate key performance metrics

Building and leading territory account plans

Experience leading or coordinating Account teams to drive successful customer outcomes

Proactively engages customers with a consultative, solution-oriented approach in discovering new opportunities

Proven track record of meeting or exceeding performance targets

Contributes to the overall team culture in a positive, impactful way