FAMILY SELF-SUFFICIENCY (FSS) ADMINISTRATOR

The New York City Housing Authority (NYCHA)’s Office of Resident Economic Empowerment & Sustainability (REES), situated within NYCHA’s Department of Resident Services, Partnerships and Initiatives (RSPI), is charged with working to develop and implement programs, policies and collaborations to measurably support residents increased economic opportunities with a focus on asset building, employment, advancement, adult education and training, and business development. NYCHA REES seeks to hire a dynamic Family Self-Sufficiency (FSS) Administrator to oversee NYCHA’s FSS program. The NYCHA FSS program is a U.S. Department of Housing and Urban Development (HUD)-funded initiative that promotes economic self-sufficiency for NYCHA Section 8 Housing Choice Voucher Holders. Participating households commit to achieving personal goals within the five‑year period of the FSS contract. Goals may include obtaining and maintaining employment, becoming free of cash public assistance benefits, enrolling in a job training program, or obtaining a High School Equivalency (HSE) or post‑secondary degree. Participants earn money in an escrow account when their earned income increases and receive a disbursement upon successful completion of their FSS contract. The NYCHA FSS Administrator will oversee program/grant administration and delivery of services, to ensure that policies and guidelines established by NYCHA and HUD are followed in the implementation of the program. The FSS Administrator will also evaluate and report on program performance; support case management; collaborate with NYCHA Finance, Leased Housing and other internal departments; leverage community partnerships managed by REES; facilitate resident outreach; supervise and evaluate performance of any contractors/other service partners; and seek grant and other opportunities for existing and additional services. The NYCHA FSS Administrator will oversee three FSS staff members and report to the REES Senior Director. Major duties and responsibilities

SUPERVISION AND PROGRAM ADMINISTRATION

Plan, implement, direct, and evaluate the FSS Program in accordance with regulations and guidelines promulgated by HUD and policies set by NYCHA. Direct and supervise three (3) FSS Coordinators. Provide ongoing guidance, as well as professional development, to enhance the coordinators’ ability to effectively support participants, including but not limited to client management, self‑sufficiency coordination and partnership building. Responsible for the implementation of the NYCHA FSS Action Plan, a HUD required and approved document that describes the policies and procedures for operation of the FSS program, including program size, administration, and delivery of services offered. Modify action plan, as needed in consultation with other departments. Serve as liaison among related departments within NYCHA whose goals and daily work product relate to the Family Self‑Sufficiency program including but not limited to: NYCHA Leased Housing, IT, and Finance Departments. Responsible for reporting. Maintain all statistical data, as required, for use by NYCHA and HUD. Assure accuracy of all eligibility, enrollment and other related data and documents inserted into the Agency’s housing program software. Conduct management audits of case files, as needed, to evaluate adherence to program regulations. Manage escrow accounts, in close coordination with NYCHA Finance, including calculation, tracking, reconciliation and release of FSS Program escrow accounts; collection and preparation of data to be utilized for tracking participants and activities; maintaining up‑to‑date information and reporting regarding escrow account annual balances and forfeitures. Assist the REES Director, VP Resident Partnerships and Initiatives, and NYCHA grants management team with identifying and/or preparing grants, funding applications, required reports, etc. Hold regular meetings with team and Director to assess performance and fulfill the program’s goals; recommend to higher management ways to improve operations. Stay up to date on any developments in the FSS field, including but not limited to changes in Agency policies and HUD regulations, and/or new programs.

OUTREACH & CASE MANAGEMENT

Create and execute an outreach, recruitment and case management plan, including strategies to enroll new participants, engage existing enrollees and increase the likelihood of successful graduation of each participant. Provide case management to a caseload of participants, as needed, including assessing service needs, developing individual training and service plans, and referrals. Review case records to update and monitor progress toward participants achieving the goals in their Individual Training and Services Plans (ITSP).

PARTNER MANAGEMENT

Leverage existing REES partnerships with community service providers, employers, city agencies and other entities to expand the current pool of resources to support participants in meeting their goals. Coordinate and facilitate a Program Coordinating Committee (PCC) to provide services, technical assistance and policy guidance to the program. Oversee Memoranda of Agreement or contracts with community agencies and other providers to ensure on‑going provision of these services for clients. NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT. NOTE: This position is open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55‑a Program. For detailed information regarding the 55‑a Program, please click on the link below: Additional Information This is a partial grant‑funded position set to expire on December 31, 2026. Extensions are subject to availability and renewed funding. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable). NYCHA residents are encouraged to apply. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS). Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

ADMINISTRATIVE JOB OPPORTUNITY – 10248

Minimum Qualifications A baccalaureate degree from an accredited college or university, plus four years of satisfactory full‑time experience performing work related to providing employment‑related services or economic support services to persons in need, at least eighteen months of this experience must have been in a supervisory or managerial capacity. A four‑year high school diploma or its educational equivalent and eight years of full‑time experience equivalent to the first option; at least eighteen months of this experience must have been in a supervisory or managerial capacity. Education and/or experience equivalent to the first or second option. College credits from an accredited college or university may be substituted for experience on the basis of 30 semester credits for one year; year of work experience. However, all candidates must have at least a four‑year high school diploma or its educational equivalent and at least eighteen months of experience must have been in a supervisory or managerial capacity as described in the first option. Preferred Skills Master’s degree in business, public policy, public administration or equivalent work experience. 4+ years of experience with Family Self‑Sufficiency Program, Section 8 or other Rental Subsidy Programs, including minimum 2 years in an administrative role. Experience leading successful teams, coordinating complex projects to achieve stated objectives, developing systems and applying best practices. Proven experience in data analysis and data integrity. Experience with self‑sufficiency programming such as adult education, job development, and similar initiatives, including minimum 2 years in an administrative role. Experience in community development and working with low‑income communities. Exceptional project management, organizational, analytical, quantitative and qualitative skills. Excel proficiency. Commitment to improving the economic outcomes of NYCHA residents. 55a Program This position is also open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at Residency Requirement NYCHA has no residency requirements. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. #J-18808-Ljbffr Nyc-Housing-Authority