Account Representative

Job Description

Job Description

Pay:

$23.00 per hour Job description: Company Summary We measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership, and Continuous Improvement (Hustle). We achieve our goals through experience, state-of-the-art technologies, creativity, passion, and a commitment to quality, innovation, and having fun. Come join our team today! Overall Responsibilities Manage and reply to all client inquiries within 2 hours Enter sales orders and follow through logistics processes Prepare and maintain status reports and modify schedules or plans as required Prepare project reports for management, clients, or internal teams Assist Account Manager in providing technical advice and resolving problems Correspond with customers to ensure requirements are met Create and maintain reports as required by customers Prepare for and participate in quarterly business reviews as needed Monitor processes related to customer-specific requirements Follow up to ensure all project SLAs are met Provide customer support and maintain client confidentiality Provide backup support for Account Manager and other team members as needed Work independently and collaboratively within a team environment Qualifications & Skills Customer service experience preferred SAP knowledge is a plus Supply chain experience is a plus Proficient in Microsoft Office, especially Excel Strong organizational and analytical skills Effective verbal and written communication skills Ability to work in a fast-paced environment Strong time management and multitasking abilities Ability to work independently and within a team Demonstrated initiative and flexibility Ability to work overtime as required Job Requirements Excellent verbal and written communication skills Strong analytical, reasoning, and problem-solving abilities Ability to maintain accurate and detailed records Computer literacy required High School Diploma required Experience working with Excel, Word, Visio, PowerPoint, SAP, and Outlook preferred Strong organizational and interpersonal skills Physical Demands & Work Environment Requires mobility and ability to distinguish letters, numbers, and symbols Requires hand-eye coordination Regularly sits for extended periods of time Occasionally required to stand, walk, and reach with hands and arms Regular use of office equipment including telephone, copier, calculator, and computer Occasionally required to lift and/or move up to 10 pounds Work performed in a professional office environment with constant interaction with staff and customers Labor Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. \nCompany Description

Labor Solutions, LLC is a leader in the professional, temporary, and direct hire industry throughout the Midwest area. Our clients range from individual entrepreneurs to large corporations, and while we are big enough to serve Fortune 100 companies, we are small enough to stay nimble in an always-changing market. Thank you! Company Description

Labor Solutions, LLC is a leader in the professional, temporary, and direct hire industry throughout the Midwest area. Our clients range from individual entrepreneurs to large corporations, and while we are big enough to serve Fortune 100 companies, we are small enough to stay nimble in an always-changing market.\r\n\r\nThank you!