Digital Sales Executive - Retail, Travel & Hospitality (Remote)

Digital Sales Executive - Retail, Travel & Hospitality

We are currently seeking a Digital Sales Executive - Retail, Travel & Hospitality (Remote) to join our team in San Francisco, California (US-CA), United States (US). NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Launch is looking for a Digital Sales Executive – Retail, Travel & Hospitality who will be responsible for helping us expand our presence in North America. Check us out: LAUNCH by NTT Data

About Launch

At Launch by NTT DATA, we're reimagining what technology can do when people are at the center. We design and deliver intelligent digital products and experiences that don't just solve today's challenges—they anticipate those of tomorrow. By blending design, strategy, and engineering, we help organizations move from ideas to outcomes that transform the way people live, work, and connect.

We're not about slide decks or theory. We're about creating real outcomes—platforms that evolve, experiences people love, and solutions that help organizations not just keep up with change, and digital products that deliver business impact.

The Role

We're looking for a Senior Digital Sales Executive who can open new doors and build trusted partnerships with C-level leaders in the Retail, Travel & Hospitality industries. This is a consultative, solution-oriented role where success means not just closing business but helping clients reimagine how technology can elevate the human experience in their organizations.

Key Responsibilities

• Drive new client acquisition by targeting executives and change agents in the Retail, Travel & Hospitality sectors and beyond
• Act as a trusted advisor to the C-suite, leading conversations that connect industry knowledge with Launch's capabilities in digital product and customer experience.
• Proactively originate demand within strategic accounts by identifying whitespace, crafting account-specific points of view, and converting insights into qualified pursuits
• Develop and execute account-based strategies (ABS) that lead to new buying conversations without relying on inbound pipeline
• Bring a human-first perspective into every engagement—listening deeply, uncovering real business and customer challenges, and co-creating solutions that matter
• Partner with Launch's design, product, and engineering experts to translate insights into bold, pragmatic solutions that drive measurable outcomes
• Act as the deal quarterback, orchestrating cross-functional teams (design, engineering, data, partners) to build cohesive, competitive solutions
• Define win strategies, align stakeholders, and drive structured deal progression across complex pursuits, always maintaining a focus on outcomes, not transactions
• Represent Launch in the market as a thought leader, able to articulate industry trends and the unique value Launch brings to solving them
• Consistently deliver new revenue growth while building long-term, trust-based client relationships

Basic Qualifications

• 8+ years of enterprise sales experience in digital, consulting, or product-led services with a strong focus on net-new business development in the Retail, Travel & Hospitality industries.
• Proven ability to sell complex, industry-led solutions into the C-suite (CDO, CMO, CXO, CIO/CTO) with confidence and credibility
• Experience selling digital product design, customer experience, application development and technology transformation.
• Experience introducing and positioning AI and similar technologies in a human-centric, design forward manner within the Retail, Travel & Hospitality industries.
• A consultative, solution-oriented approach rooted in curiosity, listening, and industry insight.
• Comfort navigating ambiguity and shaping opportunities in partnership with clients and internal teams
• Entrepreneurial mindset—self-starter, resilient, motivated by building something lasting
• Retail, Travel & Hospitality expertise with understanding of sector-specific challenges, opportunities, and buyer dynamics, including:
• Omnichannel commerce and unified customer profiles
• Supply chain and inventory visibility
• Guest/traveler journey orchestration
• Loyalty ecosystems and personalization at scale
• Industry-specific challenges such as seasonality, margin pressure, and shifting consumer expectations

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $179,000 - $354,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.