Manager, Patient Centered Solutions

About the Team:

At IQVIA, our Patient Centered Solutions (PCS) team is dedicated to integrating the patient voice into medical research and development. Our scientific consulting services group conducts qualitative, quantitative, and mixed methods studies to better understand the patient, clinician, or caregiver experience.

Projects range in size, type, and across multiple disease areas, and include clinical outcome assessment (COA) development, modification, and validation to support medical product development; strategic consulting for regulatory needs; exploratory analyses of existing data; literature review and gap analysis; and non-interventional studies with conceptualization, primary data collection via qualitative and/or quantitative methods, analysis, interpretation/synthesis, and dissemination phases. You'll enjoy a rewarding career in a collaborative, multicultural environment that values growth and development.

Role Overview :

Join IQVIA as a Manager and play a key role in executing and delivering on primary literature reviews, data collection efforts, and analysis/reporting of qualitative and/or quantitative data. Your expertise will support customers in life science and population health markets with patient reported outcome (PRO) and other COA solutions, and will directly influence the success of clinical trials and patient-centered, observational studies. In this role, you will be responsible for the on-time completion of projects or components of large, complex projects for clients in the life sciences field. You will also identify and elevate potential new business opportunities and assist in the business development and proposal process. You will also receive the training, mentorship, and additional experience needed to advance in a research career track.

Key Responsibilities :

• Participates or leads teams in the design, development and delivery of consulting projects or components of larger, complex projects, leveraging primarily qualitative or mixed-methods approaches.
• Reviews and analyzes client requirements or problems and assists in the development of proposals of cost-effective solutions that ensure profitability and high client satisfaction.
• Provides direction and guidance to Consultants, and where relevant, to Statistical Services assigned to engagement on overall project objectives, client needs, and scientific execution of the project with assistance from subject matter experts (SMEs).
• Develops or oversees development of detailed documentation and specifications, including protocol and study document development.
• Performs or oversees qualitative analyses to assist in the reporting of studies to address client needs and the development of client specific solutions.
• Supports the design, structuring, and delivery of client reports and presentations that are appropriate to the characteristics or needs of the audience.
• Act as primary contact for clients on a project; may also deliver some findings to clients.
• Recommends improvements and alternative solutions to resolve problems on projects to address client needs.
• May identify new business opportunities of follow-on work and new leads at assigned client.
• Provides follow-up with client after project deliverable has been completed to ensure client satisfaction.
• Proactively develops broader and deeper knowledge of related consulting and life sciences research methodologies through on-the-job experience and participation in training and mentorship opportunities.
• Begins to develop specific subject matter expertise to support Centers of Excellence or other specialty groups within PCS.
• When acting as Project Manager, proactively manages project timelines, project finances, and manages day-to-day communication with the client and team members.

Qualifications :

• Educational and Professional Experience:
  
  • Master's or doctorate degree in the social sciences or life sciences.
  • 5-8 years of consulting experience managing and delivering COA (mainly PRO) selection, creation, and validation projects for pharmaceutical or life sciences clients.
• Professional Skills: Solid project management skills and client relationship building skills. Works willingly and effectively with others in and across the organization to accomplish team goals. Ability to manage multiple projects, juggle priorities, and deliver on tight deadlines. Knowledge of key issues and current developments in the life science industry, particularly around qualitative and mixed-methods approaches to COA development and validation. Excellent presentation and communication skills. Some subject matter expertise to effectively manage projects.
• Technical Skills: Experience in qualitative research methods and literature review methods required. Additional survey research and mixed-methods or quantitative research methods experience preferred. Proficient in MS Office (Word, Excel, PowerPoint); experience with bibliographic software, such as Zotero; experience with qualitative coding software, such as MAXQDA.
• Language and Travel: Fluency in English and no travel requirements (with occasional travel for conferences or client meetings possible).

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $95,300.00 - $237,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.