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Technical Support Engineer — SaaS Frontline Champion

Agave

Agave is hiring a hands-on, technical support engineer to become a true expert on the Agave Platform. You will own the support queue and be the first responder when something breaks or is confusing, triaging, diagnosing, and resolving issues while improving our docs and playbooks. You’ll work with Solutions Engineers, PMs, and Engineers to define support processes, SLAs, and tooling, helping scale to 1k+ customers while maintaining quality. #J-18808-Ljbffr Agave

Vacancy posted 2 days ago
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