Product Program Senior Manager, NA

About Vantage

Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Strategy & Transformation Department

The Strategy & Transformation team in North America is responsible for shaping and advancing the company’s strategic agenda during a period of rapid growth. The team partners closely with leaders across the business to translate strategy into execution, strengthen enterprise capabilities, and ensure initiatives are clearly understood and effectively adopted at scale.

Position Overview

This position will be based on-site at our office in Denver, CO, in alignment with our flexible work policy (3 days on site required, 2 days flexible).

The Product Program Manager, Strategy & Transformation, North America serves as a critical execution and integration partner across the Strategy & Transformation organization. This role combines product management, program management, business analysis, process improvement, organizational enablement, and portfolio management disciplines to help transform strategic priorities into scalable business outcomes.

This individual is responsible for maintaining visibility across the Strategy & Transformation portfolio, documenting requirements, capturing evolving business processes, managing project and product backlogs, facilitating stakeholder alignment, and ensuring leaders have the information necessary to make informed decisions.

The Product Program Manager serves as a central coordination point across Strategic Programs, Enterprise Adoption & Enablement, Data Science, Process Engineering, Operations, Information Technology, Finance, People & Culture, and other business stakeholders. The role helps ensure initiatives move efficiently from concept through execution while preserving organizational knowledge, driving transparency, and creating repeatable operating practices.

This role is ideal for a highly organized systems thinker who thrives in fast-moving environments, enjoys solving complex business problems, and can balance strategic thinking with strong execution discipline.

Essential Job Functions

Product & Portfolio Management

• Manage and maintain an integrated portfolio backlog across Strategy & Transformation initiatives, enhancement requests, strategic priorities, and operational improvements.

• Partner with business stakeholders to identify, define, and prioritize business needs.

• Translate business opportunities and challenges into clear requirements, user stories, workflows, and success criteria.

• Facilitate prioritization activities and help leaders balance competing demands across multiple teams.

• Establish and maintain scalable intake, governance, and prioritization processes.

Program Management & Execution

• Coordinate cross-functional initiatives from intake through implementation.

• Develop and maintain project plans, dependency maps, milestones, action logs, risk registers, and status reporting.

• Facilitate stakeholder meetings, working sessions, steering committees, and project reviews.

• Identify, track, and escalate risks, blockers, and key decisions.

• Drive accountability and execution discipline across multiple workstreams.

• Support strategic planning cycles, operating reviews, and quarterly business reviews.

Business Analysis & Requirements Management

• Conduct stakeholder interviews and discovery sessions to gather and document requirements.

• Develop business requirements, functional requirements, use cases, process maps, user stories, and acceptance criteria.

• Support solution evaluation, scoring, sprint planning and implementation planning.

• Partner with Data Science, Technology, and business teams to validate business needs and expected outcomes.

• Ensure documentation remains current as initiatives evolve.

Process Documentation & Organizational Knowledge Management

• Document current-state and future-state processes, workflows, operating models, and governance structures.

• Create and maintain playbooks, standard operating procedures, implementation guides, decision logs, and lessons learned repositories.

• Capture what worked, what did not work, and recommended improvements for future initiatives.

• Establish a central source of truth for Strategy & Transformation project and process documentation.

• Support operational excellence, process improvement, and standardization efforts across the organization.

Communication, Reporting & Stakeholder Engagement

• Develop executive-ready reports, dashboards, presentations, and status updates.

• Create clear stakeholder communications regarding project progress, upcoming decisions, risks, and milestones.

• Support change readiness, stakeholder engagement, and adoption efforts.

• Partner closely with Adoption & Enablement and Content Creation resources to communicate strategic initiatives effectively.

• Ensure leaders and stakeholders have visibility into priorities, progress, and outcomes.

Continuous Improvement

• Identify opportunities to improve execution, governance, communication, prioritization, and reporting practices.

• Leverage lessons learned and stakeholder feedback to improve future delivery approaches.

• Promote a culture of transparency, accountability, and continuous learning.

• Support the implementation of automation, workflow optimization, and operational excellence initiatives where appropriate.

• Drive ongoing improvements to portfolio management and project delivery processes.

Job Requirements

Education:

• Bachelor’s degree in a related field, or equivalent practical experience

Experience:

• 10+ years of experience in Product Management, Program Management, Project Management, Business Analysis, Process Improvement, Scrum Master, Business Analyst, Strategy, Consulting, or related disciplines.

• Demonstrated experience leading cross-functional initiatives in a complex and rapidly changing environment.

• Experience gathering and documenting business requirements and process workflows.

• Experience supporting enterprise technology implementations, organizational transformation initiatives, or business process improvements.

• Experience creating executive-level communications, reporting, and presentations.

• Experience working across multiple stakeholder groups in a matrixed organization.

Skills:

• Strong product, program, and project management capabilities.

• Excellent business analysis and requirements gathering skills.

• Strong process mapping, workflow design, and documentation experience.

• Exceptional organizational and prioritization skills.

• Excellent written, verbal, and visual communication skills.

• Strong stakeholder management and facilitation capabilities.

• Ability to synthesize complex information into clear and actionable recommendations.

• Comfort operating in ambiguous, fast-moving environments.

• Ability to influence without direct authority.

Tools:

• Advanced PowerPoint and executive presentation design skills.

• Microsoft Project, ClickUp, Jira, Azure DevOps, or similar project management platforms.

• SharePoint and Microsoft 365 collaboration tools.

• Visio, Lucidchart, Miro, or similar process mapping applications.

• Power BI, Tableau, or similar reporting and visualization tools.

• Familiarity with workflow automation technologies such as Power Automate or similar platforms.

Travel: Travel is expected to be up to 10–15%, including domestic and occasional international trips.

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Additional Details

• Salary Range: $165,000 - $200,000 Base + Bonus (this range is based on Colorado market data and may vary in other locations)

• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

#LI-PV1

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We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage is an Equal Opportunity Employer.

Vantage does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage.

We’ll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon—we’re excited to find the right person and will keep the role open until we do!