Communications Specialist

*Description* This client is seeking a highly motivated and strategic high level Communications Specialist to lead dealer communications for the client's integrated digital business platform built on Microsoft Dynamics 365. This individual will own the communications strategy that drives awareness, engagement, adoption, and business value realization across the client's global dealer network. The role blends strategic communications, stakeholder management, content development, and program management to support a highly visible enterprise transformation initiative. The successful candidate will serve as the primary communications lead for dealer-facing outreach, ensuring consistent, impactful messaging across multiple channels while partnering with executives, product teams, Microsoft, system integrators, and dealer organizations globally. Responsibilities Communications Strategy & Planning Develop and execute a global communications strategy supporting Converge Suite adoption. Build annual communication roadmaps and content calendars. Develop audience segmentation strategies for dealer groups and stakeholders. Align messaging with business goals and transformation objectives. Content Development & Executive Communications Create leadership communications and executive updates. Develop newsletters, announcements, adoption campaigns, and success stories. Create release communications and change management messaging. Produce webinar materials, presentations, speaking points, and event content. Translate complex ERP and digital transformation concepts into dealer-friendly messaging. Channel Management & Governance Manage communications across: SharePoint Email campaigns Newsletters Webinar platforms Digital resource centers Establish communication governance standards. Monitor channel effectiveness and engagement. Manage communication schedules and distribution lists. Dealer Engagement & Events Support dealer meetings, conferences, forums, and product launch events. Coordinate content for monthly dealer webinars. Partner with SMEs and leadership to deliver impactful communications. Support executive presentations and event messaging. Stakeholder Management Partner with Digital, Product Teams, Marketing, Microsoft, and dealer-facing organizations. Influence leaders and contributors to meet communication timelines. Serve as a trusted communications advisor to high level leadership. Ensure alignment across global teams. Measurement & Reporting Define and track communication KPIs. Measure engagement through: Open rates Click-through rates Webinar attendance Content consumption Audience engagement Deliver executive-level reporting and recommendations. *Skills* Writing skills, Microsoft office, Corporate communication *Top Skills Details* Writing skills,Microsoft office,Corporate communication *Additional Skills & Qualifications* 3. ERP / Dynamics 365 Experience Experience supporting ERP, SaaS, digital transformation, or technology initiatives Familiarity with Microsoft Dynamics 365 preferred Ability to translate complex technology concepts into business-focused messaging ERP implementation communications Change management communications SharePoint administration and governance Webinar management platforms Marketing automation tools Communications analytics and reporting Global communications experience Dealer, channel partner, franchise, or distributor communication experience AI-assisted content development and communication tools Executive presentation development Business development communications *Experience Level* Intermediate Level *Job Type & Location* This is a Contract position based out of Phoenix, AZ. *Pay and Benefits* The pay range for this position is $35.00 - $55.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Phoenix,AZ. *Application Deadline* This position is anticipated to close on Aug 31, 2026. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr