Business Administrator

Boston, MA, 300 Ballardvale St, Wilmington, Massachusetts, United States of America Job Description Posted Thursday, August 6, 2026 at 6:00 AM At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity. The Business Administrator plays a key role in keeping the business unit running smoothly by connecting sales, operations, finance, and HR. The role ensures that daily processes stay accurate and efficient. By maintaining strong business controls, coordinating communication, and overseeing essential administrative functions, the Business Administrator helps the business unit operate with consistency, compliance, and a high level of service. What You Will Be Doing: Support daily business unit operations by managing subcontractor documentation, processing orders and change orders, and ensuring accurate accounts receivable activity, including monitoring aging and coordinating collections. Coordinate cross-functional communication between sales, operations, and finance to resolve issues, maintain process alignment, and support project closeout activities. Oversee facility and office operations, including vendor management, safety and compliance documentation, business license renewals, HR onboarding support, and coordination of local meetings and events. Assist with warehouse and inventory functions, including quarterly and annual counts, equipment transfers and returns, and providing backup support for shipping and receiving. Provide supervisory support by training employees, assigning work, conducting performance reviews, and maintaining a positive team culture. Complete all additional responsibilities assigned to ensure smooth business unit operations. Professional Skills and Knowledge Requirements: Three years of administrative or business operations experience, or a two-year degree in business management; equivalent experience considered. Strong organizational skills, attention to detail, and the ability to work independently. Ability to make sound decisions within established policies, procedures, and budget guidelines. Ability to obtain / become a Notary Public. Proficiency with Microsoft Word, Excel, Outlook, and other general office software. Strong written and verbal communication skills, including the ability to prepare reports, interpret business information, and interact effectively with employees, managers, and customers. Ability to adapt to changing priorities, solve problems proactively, and manage multiple tasks simultaneously. Why Should You Apply? At FORTÉ, your work matters, and it’s easy to see the impact you make. That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next. The benefits of ownership At FORTÉ, you're not just covered – you’re supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work. Here’s a look at what we offer: Healthcare, vision & dental coverage to keep you and your family well Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars Employer-paid life and disability insurance for added peace of mind 401(k) with company match to invest in your future Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success Tuition reimbursement and ongoing learning opportunities to support your growth Employer-paid employee assistance program to care for your physical, mental, and financial health Paid time off that helps you truly disconnect FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans. Boston, MA, 300 Ballardvale St, Wilmington, Massachusetts, United States of America #J-18808-Ljbffr FORTÉ, Inc.