Lifestyle Coordinator

Overview

The Lifestyle Coordinator is responsible for maintaining room rental reservations and group scheduling as well as assisting with the planning and coordination of social events for the community.


The Lifestyle Coordinator provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service.


Responsibilities

• Assist residents with room rentals and maintain reservation scheduling

• Manage logistics for community events and seminars

• Coordinate and attend major events with Lifestyle Team

• Assist clubs/groups with reservation and preparation of on-site events

• Manage inventory of supplies and equipment and notify Lifestyle Director if restocking and ordering is needed

• Scan checks into banking software and enter all deposits into property management software (i.e. Jenark)

• Create weekly room schedule and calendar of events

• Other duties and responsibilities as assigned

Supervisory Responsibilities

• None

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and Experience

• High school diploma or equivalency required.

• 2+ years in administrative and/or event planning role or similar position

Skills and Abilities

• Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.

• Able to work under tight deadlines and use time effectively based on key priorities.

• Ability to prioritize multiple tasks with a high volume of requests.

• Intermediate command of computer hardware/software, specifically Microsoft Office Suite.

• Effective written and verbal communication skills

• Excellent interpersonal and conflict resolution skills.

• Excellent organizational skills and attention to detail.

• Strong analytical and problem-solving skills.

• Ability to act with integrity, professionalism, and confidentiality.

• Communicate, receive, and exchange ideas and information by means of spoken and written.

Physical requirements


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to work under pressure, maintain composure and utilize good judgment during emergency/difficult and stressful situations.

• Ability to lift 30 lbs. following appropriate safety procedures.

• Ability to:

• work in an upright standing, and sitting position for long periods of time

• crawl in small and tight spaces

• work in different environmental working conditions (e.g., heat, cold, wind, rain).

• walk and climb stairs

• stoop and bend

• Extensive use of fingers for typing and visual use of the computer monitor.

• Handle, grasp, feel objects and equipment.

• Reach with hands and arms.

• Ability to quickly and easily navigate property/buildings is required to meet the job functions.

• Repeat various motions with wrists, hands, and fingers.

• Ability to detect auditory and/or visual emergency alarms

• May be required to perform work outdoors during all seasons

• Ability to climb ladders and work at heights above ground level.

• Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone.

• Visual ability correctable to 20/20.

• Ability to respond verbally in an understandable, professional manner in person and over the telephone.

• May be required to travel for training sessions off-site

• Ability to work extended hours and weekends if needed.

EQUAL EMPLOYMENT OPPORTUNITY


Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.


DISCLAIMER


This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.