Clinical Applications Specialist

Clinical Applications Specialist

Ideal candidates will be located in the Columbus or Cleveland, Ohio areas.

Essential Duties & Responsibilities:

• Implementation & Validation
• Training & Change Enablement
• Clinical & Workflow Expertise
• Troubleshooting
• Regulatory & Quality Assurance
• Connectivity & Middleware Integration
• Customer Success & Commercial Partnership

Maintain CRM data so it is current, contacts should be reviewed each time you go into the account. Any changes to account name, address or instrumentation you must complete the proper paperwork and submit to Sales Admin.

Drive high level customer satisfaction through the successful completion of customer-facing duties and responsibilities.

Foster teamwork by supporting all necessary Stago departments in the goal of improving internal cooperation and customer satisfaction.

Furnishes leads to the Sales Team based upon technical calls and interactions with existing client base to expand current testing menu or upgrade instruments.

Special projects/tasks as assigned by Manager or Director.

Education and/or Experience:

• Bachelor's degree in related field from four-year college or university or equivalent required.
• MT(ASCP) Certification or equivalent strongly preferred.
• Minimum of 3 years experience as a medical technologist with coag exposure; prefer experience with Stago products or 3 years in an IVD applications specialist role.
• Current driver's license is mandatory. Passport preferred.
• More than 80% travel based on territory and company needs, including overnight stays and air travel, sometimes on short notice.
• Strong understanding of QC/Westgard rules, CLSI validation protocols, IQCP, and regulatory requirements.
• Familiar with the Microsoft Windows Office Suite Applications, especially Excel.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job requires the individual to be fully vaccinated against COVID-19, absent a legally required accommodation, as determined by customer requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.