Sales and Customer Service

Sales & Service Representative (In-Office)

Company: TruckingHQ Location: Lawrenceville, Georgia Position Type: Full-Time, In-Office Department: Compliance Sales & Client Services

TruckingHQ is a leading provider of DOT and FMCSA compliance services, helping transportation companies across the U.S. stay on the road and operate safely. From driver file management to ELD compliance and CSA score improvement, we deliver real-world solutions that make a difference for fleets of all sizes.

We are growing fast and looking for an energetic, organized, and service-minded individual to join our Lawrenceville, GA office. If you're passionate about helping people and thrive in a detail-oriented environment where compliance meets customer service we want to talk to you.

Position Overview:

As a Sales & Service Representative at TruckingHQ, you'll be on the front lines of our mission to support carriers and owner-operators with DOT compliance solutions. This hybrid role blends inside sales with customer service meaning you'll help bring on new clients and support them through their compliance journey.

Key Responsibilities:

• Guide prospective clients through our suite of DOT compliance services
• Perform inbound and outbound sales calls to carriers, owner-operators, and fleet managers
• Onboard new clients and manage their initial setup (Driver Qualification Files, Clearinghouse, etc.)
• Provide ongoing client support and education regarding DOT compliance requirements
• Monitor client accounts and proactively recommend service enhancements (ELD, CSA Score Management, etc.)
• Collaborate with internal compliance team to ensure client records stay audit-ready
• Use CRM and task management tools to keep accurate client and sales records

Ideal Candidate:

• 1+ year of experience in inside sales, customer service, or DOT compliance (trucking industry experience a major plus!)
• Strong communication and interpersonal skills both written and verbal
• Comfortable making sales calls and offering consultative solutions
• Highly organized with an eye for regulatory detail
• Passionate about helping trucking companies succeed and stay safe on the road
• Tech-savvy; able to work in a CRM and navigate basic cloud-based systems

What We Offer:

• Competitive base pay + commission
• MondayFriday schedule (no weekends)
• Paid time off and holidays
• Professional growth in a fast-moving industry
• A supportive team atmosphere in our Lawrenceville headquarters

"Work-life balance" is more than just a buzzword here at TruckingHQ - it's our way of life. We constantly strive to create a positive environment for our teams. Beyond just providing compliance services, one of our goals is to make sure that our team members are happy and healthy. From our amazing break room featuring a professional ping-pong table and games to our new wellness room, we're all about you!

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