Specialist, DOT Compliance
$45k - $60kAllegiant
Summary: This position is responsible for providing ongoing support to the Department of Transportation (DOT) Compliance Manager as it relates to the proper handling of DOT cases/inquiries. Visa Sponsorship: No Minimum Requirements: Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check. Education: High School Diploma/GED Education Details: High School Diploma or equivalent; College Degree preferred Years of Experience: Minimum two (2) years previous Customer Care/relations experience, preferably in the airline industry Preferred Requirements
- Excellent reading and writing skills
- Must be at least 18 years of age
- Must possess a valid driver’s license
- Able to attend required training
- Computer proficient; MS Office products
- Proper telephone etiquette
- Schedule flexibility; able to work any day as business demands to ensure regulatory compliance
- The ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.
- Investigate, research, and analyze DOT inquiries which may include obtaining statements, itineraries and reports from relevant parties in order to produce the most thorough response
- Drafts written responses in a timely manner to DOT ensuring Allegiant is within regulatory compliance
- Record, track and asses DOT inquiries, including complaints related to the ACAA (part 382), according to Allegiant Air policies and procedures while ensuring regulatory compliance
- Provides ongoing support to the Manager of DOT Compliance
- Coordinate, provide training, and ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental and local training issues
- Provides support for schedule change functions
- Able to assist with employee education in areas of opportunity found throughout Allegiant for the purpose of reducing DOT inquires and continued process improvements
- Other duties as assigned
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