Technical Architect

Technical Architect OpportunityThe Technical Architect (TA) position is responsible for designing, architecting, and implementing solutions for large-scale enterprise clients. You could be deploying DryvIQ solutions as a lead or as part of a team, depending on the scope of the project. You must be able to lead clients through the project lifecycle, architecting and implementing their solution with confidence and precision. You must project confidence in your solutions and be able to handle challenging situations on the fly.The TA is the client-facing representative of DryvIQ. Your primary goal is customer satisfaction and professionalism is mandatory of any TA. Key areas of experience include knowledge of Content Management (ECM, OCR, Cloud Content Management) platforms preferred, Linux, Kubernetes, unstructured data management, and knowledge of AI and machine learning technologies desired.Duties and Responsibilities The Technical Architect is the liaison between the customer and DryvIQ. You will need to be able to effectively communicate with people who have varying levels of expertise, from non-technical personnel to senior engineers and senior leadership.The Technical Architect will have the following responsibilities:Implement solutions for large enterprise clients, including Design, Planning, Installation, Configuration, Remediation, and ValidationCreate documentation to supplement core product documentationTroubleshoot and test features and fixes for your clientsEnsure projects are deployed smoothly with confidence and delivered on timeEstablish trusted technical advisor relationships with clientsConsistently receive positive customer feedbackContribute to the development of standardized processes and best practicesReview project estimates and statements of workOwn the delivery of the statement of work to ensure key success criteria is metCreate architectural diagramsNotify sales of opportunities for DryvIQ product expansionInterface with Engineering, Sales, Marketing, and Support to ensure the success of our clientsEssential Skills/QualificationsBachelor's or Master's degree in Computer Science, Engineering, or related technical field (or equivalent hands-on technical experience)7+ years of proven success in Professional Services or Enterprise Data Management, demonstrating measurable impact across multiple complex customer engagementsLed complex, large-scale enterprise initiatives with extensive dependencies and technical challenges, delivering measurable business outcomes and customer successDigital Transformation, OCR Conversation, Content Migration OR Data Migration Experience highly desiredExperience in the usage of Artificial Intelligence (AI)Understanding of line of business systems and back-end systems integrationExpert-level presentation and communication skills, with the ability to engage both executive and technical stakeholders confidentlyThe ability to rapidly learn and take advantage of new concepts, business models, and technologiesStrong partner and customer relationship management skills with a history of co-developing and delivering joint technical solutions.Proven track record of delivering projects under pressure, with a high degree of professionalism, adaptability, and ownership.Advanced project management and problem-solving skills, including conflict resolution, stakeholder alignment, and execution excellence.Strong problem-solving mentality leveraging internal and/or external resources, conflict resolution, and follow-through with clientsKnowledge of document repositories such as SharePoint Online, OneDrive for Business, Box, Dropbox for Business, GSuiteKnowledge and understanding of cloud-based platforms, Azure and AWSMust demonstrate scripting and automation skillset: PowerShell or equivalent programming/scripting languages (e.g., Python, Bash).Data platforms: Advanced SQL skills using SQL Server and PostgreSQL.Containerization and orchestration: Working knowledge of Kubernetes and Linux-based environments.An added bonus if you have experience in the following areas:Enterprise Content Management (ECM)Data MigrationData SecurityData PrivacyDLP (Data Loss Prevention)Data ClassificationData GovernanceInformation ProtectionSecurity ComplianceData ProtectionAbout DryvIQDryvIQ enables organizations to manage the full content lifecycle with intelligence, speed and scale. As enterprises race to accelerate AI adoption, reduce risk, and control cost, unstructured content remains their largest and least-governed asset. DryvIQ solves this through intelligent, context-driven lifecycle management spanning 40+ cloud and on-premises systems, empowering the world's largest organizations to move faster, operate smarter, and govern with confidence.Trusted by more than 1,100 global organizations and powering transformation for leading Fortune 1000 enterprises, DryvIQ delivers the scale, security, and performance required to make content truly business-ready for governance, compliance, archival, and retention.The world's data isn't slowing down, and neither are we. At DryvIQ, we're defining what's next for intelligent data at enterprise scale… faster and smarter than ever before.