Manager of Practice Operations - Jewett Orthopedic Institute, Melborune

Manager Of Practice Operations

One of the region's largest orthopedic and sports medicine providers, Orlando Health Jewett Orthopedic Institute's world-class team of orthopedic surgeons and sports medicine physicians specialize in conditions and injuries of the spine, hand, upper extremities, foot, ankle and lower extremities, as well as joint replacement, concussions, interventional pain management, bone health and orthopedic trauma.

The Manager of Practice Operations oversees clinic operations, staff, and resources to ensure the delivery of high-quality, patient-centered, and cost-effective care. Working in partnership with physician and administrative leadership, this role supports operational excellence, patient satisfaction, and the strategic goals of Orlando Health Physician Group and Orlando Health.

Qualifications: Bachelor degree in a healthcare, business or related field; or four (4) years of directly related work experience may substitute for the bachelor degree (in addition to the requirements listed in the experience section). Two (2) years of health care experience, to include one year in a lead or supervisory role.

Key Responsibilities: Responsible for approximately 4-15 physicians and 15-40 team members. In cooperation with the Physician Lead, assists in development and oversight of standards compliance for the designated scope of the outpatient clinics of the Service Line within the parameters established by OHPG. Identifies issues in service and coordinates action plans with the Service Line Physician leadership and the Director/Physician Practices or COO or Senior Manager. Ensures compliance with all regulatory and accreditation mandates to which the organization is subject, company policies, procedures, and programs, ensuring consistent application within their service line(s). Reviews and implements OHPG policies, procedures and programs. Develops and manages annual operational and capital clinic budget in cooperation with the Physician Lead and Senior Manager. Allocates and authorizes appropriate expenditures. Responsible for management of actual performance against budget providing analysis of material variances to Administration. Maintains an effective revenue cycle and other systems to maximize revenue. Administers methods to enhance efficiency and quality of practice operations, including the Patient-First Initiative, in collaboration with the Physician Lead, and Senior Manager, creating an environment consistent with management values of OHPG. Works with the Lead Physician of the practice, ensures appropriate access, flow and scheduling of patients. Works with the Leadership Team in the service line to provide seamless care throughout the continuum.