Casino Marketing Coordinator

Job Description

Job Description

JOB RESPONSIBILITIES:

• Assists with the creation and posting of social content on all Delaware Park Casino’s social channels including, but not limited to Facebook, Instagram, X, Linked In & Threads
• Responsible to develop and execute social media strategies that increase followers, audience engagement, brand awareness and customer acquisition across all social media platforms.
• Always adheres to the approved budgets under the direction of the Vice President of Marketing.
• Assists with photo shoots and video shoots as needed for social content and other initiatives.
• Understanding of casino gaming language related to slots, table games and racing operations is preferred.
• Provides administrative support to Marketing leadership and assists in report preparation as needed.
• Coordinates and disseminates communications and correspondence to all departments.
• Assists with the maintenance of Delaware Park Casino’s website including but not limited to updating promotions, hours of operation and all restaurant menus as needed.
• Assists with working Promotions & Special Events as needed including nights, weekends & holidays.
• Acts with discretion and maintains confidentiality when handling sensitive information.
• Interfaces daily with personnel from various departments.
• Assists with the Programs Mailbox with guest inquiries – researching and responding to needs of guests.
• Communicate (both written and verbal) with and promote positive team member and guest relations.
• Always maintain professionalism when working with other team members and/or guests.
• Assists the Marketing Department with any duties as assigned
• Performs all other duties as assigned.

JOB REQUIREMENTS:

• High School Diploma or equivalent required, College Degree preferred
• Marketing experience preferred
• Must be able to successfully complete the background check and licensing process, required by the Delaware State Lottery.
• Strong organizational, verbal and written communication skills required.
• Knowledge of MS Office required, graphic art programs such as Adobe Creative Cloud a plus.
• Ability to work directly supervised, independently with minimal supervision and collaboratively in groups
• Maintains confidentiality with regards to employee concerns and sensitive department information.
• Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays. 
• Ability to consistently comprehend, retain, and/or execute written, verbal and/or demonstrated directions, explanations and guidance.

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