Music Publishing Operations Specialist

Overview Job Title: Music Publishing Operations Specialist Location: Hybrid at New York, NY Duration: 12 Months Contract on W2 (possible extension up to 30 months) Summary Music Publishing Operations Specialist with 2+ years of experience in operations, data management, or a related field. Key skills: a proactive self-starter with experience in ownership research and verification, data ingestion and quality assurance, process automation and optimization, cross-functional collaboration, and partner operations support. About the Role We are seeking a highly organised and self-motivated contingent worker to join our Music Publishing Operations team. In this role, you will manage end-to-end publishing operations, research and verify ownership data, and drive process automation — all while ensuring accuracy and strong partner support. We are looking for a creative problem-solver who thrives in ambiguity, champions innovation, and is passionate about improving the accuracy and completeness of rights holder information across the publishing ecosystem. Responsibilities Drive Strategic Innovation: Develop and implement scalable automation solutions and process optimizations that address current operational needs while building future-ready systems and enhanced operational capabilities. Embrace Continuous Innovation: Learn rapidly from experience, iterate on solutions, and treat every challenge as an opportunity for operational advancement. Ownership Research & Verification: Research and verify publishing ownership data using internal and external third-party tools to identify gaps and improve the accuracy and completeness of rights holder and ownership information. Support the end-to-end management of music publishing operations, ensuring accuracy, timeliness, and compliance with partner requirements. Assist with data ingestion, validation, and quality assurance across publishing data systems. Collaborate cross-functionally with internal teams and external partners to resolve data discrepancies and operational issues. Monitor, analyze, and report on key operational metrics to identify trends, risks, and areas for improvement. Maintain and improve documentation of processes, workflows, and standard operating procedures. Minimum Qualifications 2+ years of experience in operations, data management, or a related field. Strong organizational skills with demonstrated ability to manage multiple priorities and meet deadlines. Proficiency in spreadsheet tools (e.g., Google Sheets, Excel) and comfort working with large datasets. Excellent written and verbal communication skills. Ability to work independently in a fast-paced, ambiguous environment. Preferred Qualifications Experience in a similar role within the music publishing industry. Familiarity with music publishing data (e.g., royalty data, metadata, ownership/share information). Experience researching publishing ownership information using third-party tools. Experience with music publishing data exchange processes and formats (e.g., CWR, DDEX). Strong problem-solving skills and the ability to work under pressure. Experience with process automation tools or scripting (e.g., Python, SQL). Knowledge of music rights management tools. Key Projects / Day-to-Day Responsibilities FTE Support: Provide operational support to full-time team members across daily workflows, including task coordination, documentation, and process follow-through. AI-Driven Process Automation: Collaborate with the team to leverage AI tools in identifying, testing, and implementing automation opportunities for existing operational processes. External Partner Triage: Serve as the first point of contact for inbound queries from external partners, triaging and routing requests to the appropriate teams with accurate context. Monthly Report Quality Control: Conduct quality checks on monthly reports to ensure data accuracy, consistency, and adherence to team standards before distribution. Data Quality Initiative Support: Execute workflows related to ongoing data quality initiatives, including identifying discrepancies, flagging issues, and tracking resolution progress. Music Publishing Data Research: Research and verify music publishing data using third-party tools and databases to support team deliverables and partner-facing outputs. Must Haves 1 Ticket/case management or triage experience 3 Experience with process automation tools Nice-to-have Skills 1 Experience with AI/automation tools (e.g., ChatGPT, scripting basics, workflow automation platforms) 2 Experience researching publishing ownership information using third-party tools. 3 Knowledge of music rights management tools. Years of Experience 2+ Years of Experience Degrees / Certifications Required University Degree - not a hard requirement, just a nice to have #J-18808-Ljbffr