Trucking Parts Manager

Job Description

Job Description

Job description

POSITION SUMMARY: The company, a Hyundai dealer, is looking for a Corporate

Parts Manager for multi-location semi-trailer dealership to optimize resources and

deliver exceptional service while achieving the goals and objectives of the company.

 

ESSENTIAL JOB FUNCTIONS:

 Maintain good customer relationships and high level of service.

 Maintain a balanced inventory consistent with the requirements of the service department, shop, retail

and wholesale accounts.

 Actively assist in or handle dispute resolutions and warranty situations promptly, to the satisfaction of

the customer and the company.

 Understand and track market pricing and make pricing recommendations

 Actively participate in promotional activities.

 Maintain effective “point of purchase” displays of literature and/or materials.

 Track “Lost Sales” and report recommended actions based on data.

 Work with outside sales staff to understand customer requirements and satisfaction with the branches

service and support.

 Oversee and reconcile all COD parts transactions.

 Develop and maintain a high level of product knowledge.

 Provide daily reporting and all other duties assigned by the Senior Management.

 

SKILL REQUIREMENTS:

 Knowledge of principles and processes for providing customer services.

 Must have excellent oral and written communication and interpersonal skills.

 Must be highly analytical and well organized, proficient with the use of computers and related software,

customer service oriented

 Must have strong decision-making, problem solving and time management skills.

 Must be ethical in all job related activities

QUALIFICATIONS:

 5+ years of demonstrated successful heavy duty truck and trailer parts operations management.

 A degree in Logistics and Supply Chain Management or other business-related discipline is preferred

but not required.

 Purchasing experience is a plus.

 

WORK ENVIRONMENT:

The performance of this position will require exposure to the shop/repair areas were all

areas require the use of personal protective equipment such as safety glasses, hearing

protection, and other mandatory safety equipment.

 

PHYSICAL DEMANDS:

Sit or Stand as needed

Walking primarily on a level surface for periodic periods throughout the day

Reaching above shoulder height, below the waist or lifting as required to reach

documents or store materials throughout the workday.

Proper lifting techniques required.

Job Type: Full-time

Benefits:

 401(k)

 401(k) matching

 Dental insurance

 Health insurance

 

 Paid time off

Schedule:

 Monday to Friday

Supplemental Pay:

 Bonus pay

Education:

 High school or equivalent (Preferred)

Experience:

 Sales Experience: 1 year (Preferred)

 Management Experience: 1 year (Preferred)

License/Certification:

 Driver's License (Preferred)

 ASE Certification (Preferred)

\nCompany Description

Great Company culture

Company Description

Great Company culture