Call Center Operations Leader — Drive Team Performance
Chen Plumbing
Chen Plumbing is seeking a Call Center Manager to lead the CSR/Dispatch team in the Atlanta area. This role is responsible for daily operations, coaching, and performance against KPIs, ensuring calls and texts are handled well, bookings and dispatches are accurate, and the team meets targets each week. The successful candidate will drive employee development, oversee hiring and onboarding, and maintain SOPs and scripts. #J-18808-Ljbffr Chen Plumbing
Vacancy posted 2 days ago
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