Administrative Associate II

About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well‑being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The Administrative Associate II is responsible for help covering reception duties and providing administrative support This position provides general office support to include copying and faxing This position will also help answering a multiple line switchboard and routing all calls to the appropriate person Greet all clients and visitors when entering the building Open and distribute all incoming mail Address and meter all outgoing mail correspondence Assist with filing appropriate information in local client charts Receive and send correspondence via fax and mail Assist the billing department with duties such as billing and reimbursement support functions, including reviewing and entering Financial Eligibility Applications and billing forms into the electronic system and submitting electronic and manual claims to Medicaid and private insurance companies Performs other duties as assigned Knowledge, Skills, and Abilities / Management Preferences Knowledge of Windows and Microsoft office programs, including proficiency with Microsoft word and Excel (knowledge of any other programs is a plus) Good written and oral communication skills, including experience with memo writing, emails and contacting vendors, attention to detail, and the ability to manage time independently Ability to complete and prioritize tasks to meet agency deadlines Management preferences: knowledge of principles and practices of Health Information Management, Infant Toddler Program and medical terminology, FERPA and HIPAA, and Medicaid service record requirements (not required but preferred) Salary Range Salary Range: $31,200 -$51,249 Recruitment Range: $31,200 -$35,646 Location The Administrative Associate II position, located in Fayetteville/Cumberland County, supports operational functions that allow the CDSA of the Cape Fear to maximize agency revenues, maintain staff efficiency, and comply with state and federal requirements. Physical Requirements Light work with some physical lifting. Must have a valid driver's license and ability to drive a state vehicle as needed. Benefits Employees can participate in health insurance options Standard and supplemental retirement plans The NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis) Paid vacation Paid sick leave Community service leave Paid parental leave available to eligible employees Employment Type / Funding Position is 100% funded through federal funds. Application Closure Posting closes at 11:59 p.m. the night before the end date. All job postings close at 11:59pm the night before the End Date on the posting. Employment First Philosophy and Accessibility The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. Veterans and National Guard Preference Veterans’ and National Guard Preference: Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of their DD 256 or NGB 22, along with the state application. Requirements / Eligibility Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. #J-18808-Ljbffr