ServiceNow Administrator

Qualifications Min. 1 year of hands‑on ServiceNow administration experience Solid understanding of ITSM processes and ITIL foundations Proficiency in Business Rules, Client Scripts, and UI Policies Experience with ServiceNow Flow Designer or legacy Workflow Editor Basic scripting knowledge in JavaScript for platform customizations English skills at B1/B2 level (written and spoken) – required for working with documentation, tickets and international stakeholders Soft Skills Clear and concise communicator with technical and non‑technical stakeholders Detail‑oriented with a methodical approach to problem‑solving Self‑organised, able to manage multiple change requests in parallel Customer‑focused mindset with a service‑first attitude Collaborative team player who shares knowledge proactively Certifications ServiceNow Certified System Administrator (CSA) – required Benefits Valuable personal freedom: flexible working hours, mobile work, high self‑responsibility & creative flexibility 30+1 days leave Great prospects: create the career you want and benefit from our digital learning platform “One Academy”, practice‑oriented career models, systematic knowledge exchange and expansion with experienced colleagues, and dedicated promotion programs Attractive bonuses & discounts: bonuses for special projects, premiums for staff recommendations and anniversaries, staff discounts for private online shopping, discounted leisure‑ and fitness offerings (EGYM Wellpass) and bike leasing (JobRad) Work‑life balance & health: stress prevention & conflict management trainings, child‑ and elderly care support, health checks and medical check‑ups, company pension scheme models & disability insurance models, and an ergonomic workplace #J-18808-Ljbffr All for One Egypt