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IT Service Desk Specialist II: Escalations & On‑Site Support

LinTech Global, a Dexian company

Dexian Government Solutions is recruiting an IT Service Desk Specialist II to support our contract at the Defense Health Agency (DHA) GSP TO7 in ATAMMC, Fort Belvoir, VA. The role provides intermediate help desk support, escalation, and on-call rotation. Responsibilities include handling tickets in ServiceNow, troubleshooting hardware/software, AD administration, CAC support, and on-site guidance. Requires 4+ years in IT service desk and a current DOD Secret clearance. #J-18808-Ljbffr LinTech Global, a Dexian company

Vacancy posted 1 day ago
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