IT Service Desk Specialist II: Escalations & On‑Site Support
LinTech Global, a Dexian company
Dexian Government Solutions is recruiting an IT Service Desk Specialist II to support our contract at the Defense Health Agency (DHA) GSP TO7 in ATAMMC, Fort Belvoir, VA. The role provides intermediate help desk support, escalation, and on-call rotation. Responsibilities include handling tickets in ServiceNow, troubleshooting hardware/software, AD administration, CAC support, and on-site guidance. Requires 4+ years in IT service desk and a current DOD Secret clearance. #J-18808-Ljbffr LinTech Global, a Dexian company
- ...Government Solutions is recruiting for an IT Service Desk Specialist II to support our contract at the Defense Health... ...desk support, acts as the primary escalation point for user-reported problems,... ...all critical events. Provide on-site support for troubleshooting,...WebsiteContract workTemporary workLocal areaRemote workMonday to FridayFlexible hours
- ...Government Solutions is recruiting for an IT Service Desk Specialist I to support our contract at the Defense Health... ...troubleshooting, triage, and escalation to Tier III support.... ...and software issues. Provide on-site support for troubleshooting, configuration...WebsiteContract workRemote workMonday to Friday
- ...technology consulting firm is seeking a Help Desk Support Tier II DeskSide Support specialist in Alexandria, VA. Responsibilities include providing IT support, resolving technical issues,... ..., 401k match, and more. This is an on-site position with potential for telework....WebsiteRemote work
- ...Government Solutions is recruiting for an IT Service Desk Specialist I to support our contract at the Defense Health... ...troubleshooting, triage, and escalation to Tier III support. Communicate... ...and software issues. Provide on-site support for troubleshooting,...WebsiteContract workTemporary workLocal areaRemote workMonday to Friday
$70k - $72k
...Inc. (LCI) is seeking an experienced Service Desk Manager to lead enterprise IT support operations in a federal government... ...problem lifecycles across a multi‑site setting in Alexandria, VA, with a salary... ...desk analysts, manage Tier I/II queues, and drive ITIL‑based best practices...Website- Help Desk Support, Tier II DeskSide Support Location: Alexandria... ...Environment: On-site with potential... ...DeskSide Support specialist to join our team... ...Support Services contract. To be... ...Information Technology (IT) support and trouble... ...resolving issues escalated from Tier I...WebsiteRemote jobContract workTemporary workWork at office
- ...International Inc. is seeking a Help Desk Analyst to support PM ACPE at Fort Belvoir, VA.... ...role involves troubleshooting IT systems, processing access requests, and escalating issues to SMEs as needed. The... ...up to 10% travel to local sites. #J-18808-Ljbffr CACI International...WebsiteFull timeLocal area
- ...and external talent to support the Department of... ...will deliver nationwide IT end-user and field support services to approximately 85,00... ...List: SPOC / Service Desk Agents (Tier 1 customer support.) Site Support Technicians / Field IT Specialists (on-site, desk-side support...WebsiteContract workWork at office
- Saic is seeking to fill various IT support roles for the Department of Homeland Security's Transportation Security Administration (TSA) program. Positions include Service Desk Agents, Field IT Specialists, and Network Engineers, among others, all requiring US citizenship...Contract work
- ...potential need for a Variety of IT positions to provide support for our government customer... .... POSITIONS: Content Site Manager (3) - Requires a... ...discipline. Dissemination Specialist Team Lead - Requires a bachelor... .... Must also meet IAT level II certification....WebsitePart time
- ...Position: Help Desk Support, Call Center Support... ...: On-site with potential... ...Center Support specialist to join our team... ...Technology Support Services contract. To... ...remote desktop Escalate trouble tickets... ...to either Tier II, Tier III, or... ...Information Technology (IT) services, and...WebsiteContract workTemporary workWork at officeRemote workMonday to Friday
- ...the gap between IT talent and our customers... ...Desktop Support Technician. This... ...Senior Helpdesk Specialist to support large... ...delivery of IT services and mission capabilities... ...IT Service Desk support... ...Technician (IAT) Level II certification.... ...This role is on-site. Responsibilities...WebsiteContract workRemote work
$45k - $60k
...Description Job Description IT Support Technician – Tier 1... ...Director of Managed IT Services Location: Lanham,... ...tools, and at customer sites. The ideal candidate... ...applications Escalate unresolved or high-complexity... ...IT needs, from help desk tickets to onsite installations...WebsiteFull timeWork at officeRemote workRelocationMonday to FridayShift work- Title Service Desk Director Full-Time/Part-Time Full-Time... ...Desk Director to support our planned MODES III... .... This role supports IT, Cybersecurity, and Data... ...; provide Tier I/II support, ticket escalation, and service‑level compliance... ...area, with on‑site support at the DoD Mark...WebsiteFull timeContract workPart timeShift workNight shift
- ...The organizations are supported by business units comprised... ...analysts and computer specialists and have a combined... ...acquired via customer service work). Excellent verbal... ...capacity as needed. Areas of IT Support for the USPTO:... ...(A&A) Remote Site End User Support Electronic...WebsiteLong term contractWork at officeRemote work
- ...seeking Network Support Technicians to provide... ...of user IT issues to minimize... ...cloud and other IT services, as requested. The... ...users in a Service Desk supported Tier II environment. This... ...to customer sites is common, extended... ...stakeholders, and technical specialists. This work...WebsiteContract workLocal areaImmediate startRemote workWorldwideNight shift
- JBainc is seeking a Mid-level ITS professional to support the Service Desk with a 9:00am-6:00pm schedule. The role includes tier 1 tasks plus imaging, laptop configuration, and basic server administration. Candidates must hold a U.S. TOP-SECRET clearance (with SSBI) or...
$34 - $38 per hour
...NGEN is the largest IT services program for the Navy. Under... ...network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its... ...to support a government site in Washington, DC as one... ...DoD 8570 IAT Level II: Security+ or higher Certification...WebsiteHourly payLocal areaImmediate start- Constellation West is seeking an experienced Service Desk Manager to lead enterprise IT support operations within a federal government contracting environment... ..., and driving incident resolution across a multi-site setting. Ideal candidates have at least five years of...Website
$31.25 - $43.36 per hour
...43.36/hr Executive Support Technician III We are... ...class customer service. The Epsilon team includes Service Desk (SD), Enterprise Request... ...; APR handles escalated tickets; ERF handles... ...executives and other IT departments Resolve... ...Provide on-site support for executive...WebsiteFull timeContract workWork at officeLocal areaRemote workWork from home- Concept Plus, LLC is seeking a Video Services Team Lead to provide leadership,... ...and technical oversight for an AV/IT and video production team supporting onsite event production, video projects... ..., VA, with travel to regional sites across the United States. You will...Website
$70k - $72k
Service Desk Manager We are seeking an experienced Service... ...oversee enterprise IT support operations within a federal... ...across a multi‑site environment. Location:... ...Manage Tier I and Tier II ticket queues, including... ..., SLA compliance, and escalation processes. Resolve hardware...WebsiteImmediate start- RiVidium Inc. is seeking a Service Desk Director to lead 24/7/365 operations supporting Military Community and Family Policy... ...). The role oversees Tier I/II support, ticket escalation, and SLA monitoring in a... ...proven ability to manage on-site service desks in Alexandria,...Website
$130k - $147k
Systems Analyst II KBR’s National Security Solutions team provides... ..., user, and cost requirements. Supports the installation of complex... ...science, program management, mission IT and cybersecurity solutions.... ...Work Environment Location: On-site Travel Requirements: Minimal 0...WebsiteTemporary workLocal areaRelocation package$55k - $72k
# Network Support Technician (Temp)Inserso... ...resolution of user IT issues to... ...cloud and other IT services, as requested.The... ...users in a Service Desk supported Tier II environment. This... ...travel to customer sites is common, extended... ..., and technical specialists.* This work...WebsiteFull timeContract workTemporary workLocal areaImmediate startRemote workWorldwideNight shift- ..., maintenance, and support of Windows‑based information... ...systems, cloud services, and end‑user... ...Washington, DC Primarily on‑site, may allow hybrid... ...Administrator Lead specialist for macOS and... ...archival systems and IT infrastructure.... ...Full‑time Service Desk Systems Administrator...WebsiteFull timeRemote work
- ...Network Support Professionals for DC Government Entity Management Applications... ...a leading provider of Managed IT Services and Network Design and... ...Systems Administrator, a Help Desk Manager, a Procurement... ...Open Positions One (1) person on-site full time for Tier 3 level support...WebsiteFull timeFor contractorsWork at office
- ...Temporary Information Technology Technician II provides IT help desk support for end users along with technical... ...candidate will be a customer service-oriented professional who is responsible... ...occasionally to district offices and off-site training. #J-18808-Ljbffr U.S....WebsiteTemporary workWork at officeRemote workTrial periodFlexible hours
$20k
...Jr. and Sr. Java Developers supporting a DoD contract Full‑time position... ...and capable of obtaining an IT‑II clearance. Bachelor’s Degree... ...401K Consultant Web‑Site Name Plates Care Packages/Survival... ...Packs Dedicated Consulting Services Representative #J-18808-Ljbffr...WebsitePermanent employmentFull timeContract workFlexible hours$150k - $170k
...Tier 1 and Tier 2 support operations.... ...with ITIL-based service management practices... ...service desk staff, manage daily... ...SLAs). Coordinate escalations to higher-tier support... ...with IT leadership to implement... ...IAT Level II certification.... ...4 Work Type On-Site Pay Range $150,...WebsiteFull timePart timeRemote work
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