Service Desk Manager - Lead Enterprise IT Support
$70k - $72kLeader Communications
Leader Communications Inc. (LCI) is seeking an experienced Service Desk Manager to lead enterprise IT support operations in a federal government contracting environment. The role oversees incident and problem lifecycles across a multi‑site setting in Alexandria, VA, with a salary of $70,000.00–$72,000.00 yearly. You will supervise a team of service desk analysts, manage Tier I/II queues, and drive ITIL‑based best practices to ensure VIP customer service and continuous improvement across #J-18808-Ljbffr Leader Communications
Vacancy posted 2 days ago
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