Security-Cleared Service Desk Lead — 24/7 Support
Rividium Inc
RiVidium Inc is seeking a Service Desk Lead for its Alexandria, Virginia location, focusing on 24/7 user support operations for Military Community and Family Policy. The role requires a Bachelor's degree and experience in operational environments with communication skills. The organization emphasizes quality service delivery, supporting IT and Cybersecurity operations. Preferred candidates will have experience in ticketing workflows and troubleshooting across applications. Working hours include nights, weekends, and holidays as required. #J-18808-Ljbffr Rividium Inc
- Rividium Inc is seeking a Service Desk Lead based in Alexandria, Virginia, to lead IT support operations for Military Community and Family Policy. The role involves managing... ...and teamwork. The position requires 24/7 shift work and is contingent upon contract award...SuggestedContract workShift work
- CGI Federal has an exciting opportunity for an Onsite and Remote Support Manager within our Intel sector, advancing national security through cutting-edge technology. You will lead onsite and remote support teams, manage SLAs, and ensure hardware and connectivity across...SuggestedRemote work
$90k
Description Support Engineer - Managed Services | Legal Industry Specialist What... .... That's why we lead with vision and act fast... ...you 'll find optimism, clear insights and genuine... ..., and Microsoft 365 security and compliance features... .... Participation in 24/7 on-call rotation required...SuggestedFull timeLocal areaImmediate startRemote workMonday to FridayFlexible hoursShift work- RiVidium Inc. is seeking a Service Desk Director to lead 24/7/365 operations supporting Military Community and Family Policy (MC&FP). The role oversees Tier I/II support, ticket escalation, and SLA monitoring in a mission-focused delivery environment. The ideal candidate...Suggested
$116.9k - $243.1k
Job Description The Service Desk Lead will oversee all system operations activities, develop and enforce operational policies, mentor junior... ...multiple teams and environments, and ensure compliance with security and regulatory requirements. They will develop and manage...SuggestedLive inWork at officeLocal area- ...Digital Modernization sector is seeking an experienced SME Service Desk Analyst (Tier 1) Lead to support the delivery, enhancement, and adoption of enterprise... ...delivering capabilities with real‑world national security outcomes. Responsibilities Lead and manage Tier 1...
- ...will play a key role in supporting various aspects of the... ...the appropriate FBI security, IT, and other administrative... ...and deliverables and clearly and timely communicate... ...and OGC Government Leads to define and execute... ...Contact Government Services (CGS) strives to simplify...Full timeContract workFor contractorsFlexible hours
- Leidos Inc in Arlington, Virginia, seeks a Service Center Manager to lead operational performance and enhance support delivery. This role encompasses management of Service Desk and Desktop Support teams, ensuring efficient incident resolution across multiple tiers. With...
- Guidehouse is seeking a Customer Support Specialist Lead in our Defense and Security Segment to drive 24/7/365 support across Tier 1-3. You will oversee SOPs, knowledge-base content, and the customer journey, while analyzing metrics to drive improvements and manage escalations...
- ...Koniag Government Services company, seeks... ...experienced Service Desk Representative... ...clearance to support Kadiak and our government... ...Service Desk Lead will assist and... ...Logistics, and Security to implement... ...projects. Communicate clear information when... ...to maintain 24/7/365 coverage....Work at officeLocal areaFlexible hoursShift work
- ...we spotlight and secure the most important... ...IT Infrastructure leads strategy, architecture... ...infrastructure services, enabling secure,... ...Data, and Service Desk teams to deliver an... ...global operations with clear service ownership,... ...are scalable, supportable, and secure....Contract workCasual workWork at officeLocal areaRemote workWorldwide
- ...Arlington, Virginia, to enhance employee benefits and services. This role includes leading employee programs, managing benefits administration, and... ...will have over 10 years of HR experience, particularly in supporting benefits administration and operations. Zetier is...
- ...a Koniag Government Services company, is seeking a... ...Manager with a Secret security clearance to support PAC and our government... ...Manager to lead a mission-critical Operations... ...and alignment Direct 24/7 facility operations,... ...able to communicate clearly; must be able to provide...Contract workFor subcontractorLocal areaMonday to FridayFlexible hoursShift work
$30 - $35 per hour
...point of contact supporting NPR staff and the... ...teams to ensure that service disruptions are... ...incoming service desk tickets, ensuring... ...Create and maintain clear standard operating... ...projects, and follow security compliance... ...users or systems in a 24/7 broadcast, journalism...Hourly payFull timeTemporary workWork experience placementRemote workWorldwideFlexible hoursShift workNight shiftAfternoon shift- Description RiVidium is seeking a Service Desk Lead to support our planned MODES III team supporting Military... ...desk shift or function supporting 24/7/365 user support operations. Monitor... ...satisfy applicable Government personnel security requirements for the assigned role....Contract workShift workNight shift
$150k - $170k
...SUVI Global is looking for a Service Desk Lead to work in Alexandria, VA. The Service Desk Lead will support IT across all DoD OIG networks... ...Active Secret security clearance. Bachelor’s degree... ...tier support teams and ensure clear communication throughout the...Full timePart timeRemote work$70k - $110k
Service Desk Manager Location: Alexandria, Virginia / Washington, DC Employment:... ...experienced Service Desk Manager to lead and oversee enterprise IT support operations within a federal... ...Business and contribute to national security projects. #J-18808-Ljbffr Constellation...Full timeImmediate start- DMI (Digital Management, LLC) is seeking a Service Desk Manager to lead enterprise IT support operations in a federal government contracting environment in... ...across agencies. You will manage a team, coordinate with security and infrastructure, implement ITIL practices, and...Full timeContract work
- The Desktop Support Manager oversees IT support... ...Responsibilities Lead Desktop Support, providing... ...high‑quality service delivery.... ...asset management, Help Desk operations, ITSM ticketing... ..., and endpoint security hygiene. Ability to communicate clearly with executives, peers...
- Service Desk Lead (Full‑Time / Part‑Time) RiVidium is seeking a Service Desk Lead to support our planned MODES III team supporting Military Community... ...or function supporting 24/7/365 user support operations... ...applicable Government personnel security requirements for the...Full timeContract workPart timeShift workNight shift
$150k - $170k
SUVI Global is looking for a Service Desk Lead to work in Alexandria, VA. The Service Desk Lead will support IT across all DoD OIG networks... ...support teams and ensure clear communication throughout the... ...Qualifications Active Secret security clearance. Bachelor’s degree...Full timePart timeFor contractorsRemote work- ...point of contact for all support for litigation cases.... ...time. Ensure that proper security is maintained overall... ...Ability to lead projects or workstreams... ...deadlines Ability to provide clear guidance to others The... ...'s Government & Public Services (GPS) practice - our people...Local area1 day per week
- Koniag IT Systems, LLC, a Koniag Government Services company, seeks a Business Operations Manager with a TS/SCI clearance to support KITS and our government customer at the Pentagon in Arlington, VA. The role is hybrid, requiring 2-3 days onsite per week. Responsibilities...2 days per week3 days per week
$170k - $240k
Amentum is a leading provider of engineering, scientific, and program management support services to some of the top agencies in the U.S. government... ...the Department of Homeland Security (DHS), and the intelligence... ...barriers for testing are clear Work with contractors after...Hourly payFull timeContract workFor contractorsWork at officeLocal area- ...mission that matters. Our teams support the federal government’s most critical national security and defense priorities,... ...America secure. For veterans, cleared professionals, and purpose-driven... ...mission begins. Ardent is seeking a Service Desk Engineer to join our team....Local areaRemote workFlexible hours
- ...candidate should have at least 2 years of experience as a Scrum Master and proven skills in Jira management. Benefits include a comprehensive package, professional development, and a collaborative team environment that supports work-life balance. #J-18808-Ljbffr Somi AI
$92.3k - $166.85k
...Scrum Master/Agile Project Manager to support the Compartmented Enterprise Services Office (CESO) effort. This is an... ..., operation, performance, and security of applications in production. Complete... ..., ensuring alignment and clear communication. Collaborate with Project...Work at office- ...solutions. They will assist and support a development team ensuring clear communication, driving... ...Collaborate with Team Lead and Developers translate... ...including technologists, security experts, product managers... ...Must have reliable internet service that allows for effective...Permanent employmentContract workTemporary workRemote workMonday to FridayFlexible hours
$230k - $270k
...constellation, our team delivers secure, resilient systems tailored to... ...responsible for growing and leading a portfolio focused on... ...operational efforts scale in support of U.S. leadership in space.... ...non-technical teams, deliver clear and confident briefings to senior...Permanent employmentPart timeWork at officeLocal areaRemote workWorldwideFlexible hours- ...Department of Health & Human Services (HHS), Centers for Medicare &... ...as CCIIO's Chief Information Security Officer and senior security policy... ...vacancy announcement without clearly documenting supplemental... ...analytic or technical advice to support policy or business decisions...
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