Service Desk Lead - ITIL Champion with Secret Clearance
CSV-Taurean
A technical support company seeks a Service Desk Lead in Alexandria, VA to oversee Tier I and Tier II operations. This role includes managing Service Desk staff, ensuring effective incident resolution, and optimizing service delivery through ITIL practices. The ideal candidate will have extensive experience in helpdesk support, technical team management, and proficiency in ServiceNow and Microsoft 365. Qualifications include a bachelor's degree and Active Secret clearance. #J-18808-Ljbffr CSV-Taurean
Vacancy posted 9 hours ago
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