Full Time Call Center Agent

Full-Time Call Center AgentCompany: Signius Location: Mobile, AL (In-Office) Pay $17-$20/hrSchedule: 40 hrs/week (10-hr shifts) Requires working one weekend day (Saturday or Sunday) and holidaysAt Signius, we foster a compassionate, supportive, and team-oriented work culture. We deliver top-tier answering and customer service solutions to a wide range of clients, including medical offices, property management companies, and professional firms.If you are an empathetic communicator who thrives in a positive, fast-paced environment, we want to hear from you! No prior experience is necessary! We offer complete, paid training from day one to ensure your success.Day-to-day:Deliver friendly, professional, and empathetic customer service during high-volume incoming calls.Accurately collect, verify, and route message details to clients.Enter caller data efficiently into our system with a high degree of precision.Meet and exceed core metrics, including scheduled adherence, average call wrap-up times, and Quality Assurance (QA) standards.Requirements:Upbeat, clear, and professional phone demeanor.Strong written and verbal English skills (correct grammar and spelling required).Basic proficiency with Windows-based computer systems.Typing speed of at least 35WPM.Dependable attendance and a strong dedication to quality work.Availability to work one weekend day per week and scheduled holidays.Benefits and Perks:Employee Stock Ownership Plan (ESOP): Become an owner and share in company growth!Health Coverage: Medical, Dental, and Vision insurance options.Retirement and Security: 401(k) with employer match and free Life Insurance.Time Off and Support: Paid Time Off (PTO) and legal assistanceThe base pay for this position is $17/hour, with an opportunity to earn a premium rate of $20/hour through flawless attendance. To qualify for the $20/hour rate, team members must demonstrate consistent punctuality at shift start, timely return from all breaks, and complete adherence to scheduled shift hours.Signius is an Equal Opportunity Employer. Signius.com