Buyer

Sales Agent

Founded in 2017, Ideal Sushi Supply began as the distribution partner for our affiliated Momiji Sushi Bar & Restaurant locations throughout Oregon. Since then, we have expanded into a growing seafood and restaurant supply company proudly serving restaurants and businesses across our community.

As our company continues to grow, we are currently expanding from a 5,000-square-foot warehouse into a new 20,000-square-foot facility to better support our customers and operations. This exciting stage of growth brings new opportunities to build our warehouse, logistics, and delivery teams with hardworking individuals who are ready to grow alongside us.

At Ideal Sushi Supply, we value reliability, teamwork, and a strong work ethic. We promote from within whenever possible and are committed to providing competitive pay, advancement opportunities, and a supportive work environment where employees can build long-term careers. There has never been a better time to join the team.

The Sales Agent is responsible for growing revenue and expanding the customer base for Ideal Sushi Supply by developing new business opportunities, maintaining strong customer relationships, and providing exceptional service to existing accounts. This role focuses on understanding customer needs, promoting company products and services, coordinating with internal departments, and ensuring customer satisfaction. The Sales Agent serves as a key representative of Ideal Sushi Supply and contributes to the company's growth through proactive sales efforts, account management, and market development.

Essential Duties and Responsibilities

• Identifies, develops, and secures new customer accounts within target markets.
• Maintains and grows existing customer relationships through regular communication and account management.
• Conducts sales calls, customer visits, presentations, and product demonstrations as needed.
• Develops a thorough understanding of the company's products, services, pricing, and competitive advantages.
• Consults with customers to identify needs and recommend appropriate products and solutions.
• Prepares quotes, proposals, product recommendations, and pricing information.
• Monitors customer purchasing patterns and identifies opportunities to increase sales and customer retention.
• Resolves customer inquiries, concerns, complaints, and service issues in a professional and timely manner.
• Collaborates with purchasing, warehouse, logistics, and customer service teams to ensure accurate order fulfillment and customer satisfaction.
• Maintains accurate records of customer interactions, sales activities, opportunities, and account information within company systems.
• Tracks sales performance, account activity, and customer trends.
• Monitors market conditions, competitor activities, industry trends, and customer needs.
• Assists in forecasting customer demand and communicating market intelligence to management and purchasing teams.
• Supports product launches, promotions, and marketing initiatives.
• Ensures customers receive timely communication regarding product availability, pricing changes, and service updates.
• Maintains a high level of professionalism while representing the company.
• Builds long-term partnerships with customers to strengthen loyalty and business growth.
• Prepares sales reports, forecasts, and presentations as requested.
• Assists colleagues and supports company initiatives whenever opportunities arise.
• Follows all safety policies and procedures.

Other Duties and Responsibilities

• Attends trade shows, industry events, networking functions, and customer meetings as needed.
• Assists with special projects and business development initiatives.
• Provides support during peak operational periods when needed.
• Performs other duties as assigned.

Requirements

Qualifications and Skills

• Knowledge of sales, customer service, business development, and account management.
• Experience in sales, food distribution, foodservice, seafood, restaurant supply, hospitality, or a related industry preferred.
• Understanding of sushi ingredients, seafood products, restaurant operations, or food distribution is preferred.
• Strong relationship-building and customer service skills.
• Excellent negotiation, persuasion, and communication abilities.
• Strong organizational and time management skills.
• Ability to manage multiple accounts and priorities in a fast-paced environment.
• Self-motivated with the ability to work independently and achieve performance goals.
• Strong problem-solving and critical-thinking skills.
• Proficiency with Microsoft Office, CRM systems, and other sales-related software.
• Ability to analyze sales data and identify growth opportunities.
• Working knowledge of warehouse operations, inventory availability, and distribution processes.
• Valid driver's license and ability to travel to customer locations, industry events, and company facilities as needed.

Performance Expectations

• Consistently develops new business opportunities and customer accounts.
• Maintains strong customer retention and satisfaction levels.
• Achieves established sales goals and performance objectives.
• Demonstrates professionalism, reliability, and responsiveness.
• Maintains accurate records and timely follow-up on customer requests.
• Contributes to overall company growth and profitability.

Physical Requirements and Job Conditions

• Must be physically able to operate a variety of machines and equipment including computer, office equipment, telephone, calculator, and vehicle.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to drive regularly to customer locations and company facilities.
• Must be able to walk through warehouse and customer locations and stand or walk for extended periods.
• Must be able to lift and carry product samples, marketing materials, and other items weighing up to 25 lbs.
• Must be able to bend, stoop, twist, and reach with items weighing up to 25 lbs.
• Must be able to withstand periods of extreme heat or cold temperatures in warehouse, cooler, or freezer environments as needed.

Other

• This position is eligible for a flex schedule agreement.
• This position is eligible for occasional telework.
• This position is not eligible for additional holidays.

Preferred Attributes

• Positive and professional attitude.
• Strong customer-first mindset.
• Competitive and results-driven while maintaining integrity and professionalism.
• Ability to build trust and long-term customer relationships.
• Strong initiative and follow-through.
• Passion for helping customers succeed and growing the business.

Ideal Sushi Supply is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. We believe our continued success is built on diversity, inclusion, and strong community values — come roll with us and be part of the team!