Senior Incoming Correspondence Specialist
$52.93kVirginia Jobs
Title: Senior Incoming Correspondence Specialist Agency: Virginia Retirement System Location: Virginia Retirement System - Reynolds Crossing FLSA: Non-Exempt Hiring Range: $52,933 Full Time or Part Time: Full time Additional Detail Applications must be submitted by 11:59 PM (EST) the day before the posted End Date. Please read all information in the Important Notices section. Grow Your Career Serving Those Who Serve Others VRS is seeking a Senior Incoming Correspondence Specialist to play a key role in delivering accurate, timely, and high-quality service to our members and retirees. In this role, you will review and respond to written and email inquiries, conduct research to ensure clear and complete responses, and verify and code incoming documents to support critical workflows. This position also provides backup support to the Customer Relations team and cross-trains across administrative processing areas, offering a dynamic opportunity to contribute broadly and build expertise across multiple functions. Essential functions include but not limited to:
$52,933 Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
- Reviews member email inquiries and formulate a suitable response, based on the status of the member's account or the processes that have taken place due to retirement or refunds.
- Answers various questions regarding member and retiree retirement plans.
- Researches email responses using plan information found online or in handbooks, myVRS information, or documents found in the member or retiree's ECM file.
- Refers emails to other departments if the query requires escalation.
- Reviews and documents incoming written correspondence, document exceptions, and VRS-900 forms.
- Assigns document types, responds to inquiries, and reviews and approves VRS-900s for compliance before adding the document to the member or retiree's file.
- Documents non-barcoded images and update ECM records with incoming correspondence.
- Adds email processing time to SharePoint and maintain an Excel spreadsheet to record monthly counts for the BOD.
- Provides backup support to other departments as required.
- Participates in cross-hierarchal teams and contribute to improving services across agency lines.
- Effectively works with all levels of management and staff to improve processes and procedures.
- Excellent verbal and written communication skills, and the ability to read, comprehend, and correspond in a professional manner via email and traditional correspondence.
- Superior spelling and grammar.
- Ability to comprehend large amounts of complex data and research data-related issues.
- Ability to conduct research, use various research sources and methods, and solve problems.
- Ability to interpret and apply administrative, legal, and regulatory guidelines; manage multiple priorities; and work within stringent timeframes.
- Ability to be agile and find innovative ways to complete tasks more efficiently.
- Ability to learn complex regulations and legislative requirements related to plans and to interpret these in the context of the day-to-day operation of the plans.
- Knowledge of defined contribution plans, and the federal and state regulations governing plans.
- Knowledge and understanding of VRS retirement plans.
- Knowledge of customer service delivery and pension or employee benefits in a public setting.
$52,933 Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Senior Incoming Correspondence Specialist in Richmond, VA vacancy
$18.65 - $19.9 per hour
...Secours - St Mary's Hospital in Richmond, VA **** The Senior Patient Access Specialist is responsible for performing admitting duties for all... ...compassion. Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable. Patient...SeniorFull timeWork at office$29.37 - $34.18 per hour
...Holdings Inc. Job Description Senior Triage Specialist (Senior Claims Intake / FNOL... ...claim information. Answer and route incoming calls to the appropriate claims professionals... ...documentation. Prepare written correspondence and maintain electronic claim files....SeniorHourly payTraineeshipWork at officeLocal areaMonday to Friday$96.5k - $110.1k
...Senior Legal Specialist - Card Litigation The Legal Department is seeking an experienced paralegal (known as "Legal Specialist" at Capital... ...case files, including pleadings, discovery, and correspondence Supporting internal and external legal counsel in identifying...SeniorFull timePart timeWork at officeLocal area3 days per week$101.18k - $120.46k
...The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s): Senior Shared Services Specialist Employment Type: Full-Time FLSA Status: Exempt Location: Office (Richmond, or Albany, Chicago, Los Angeles, New York City...SeniorFull timeWork experience placement$101.18k - $120.46k
...Business Title(s) Senior Shared Services Specialist Employment Type Full-Time Location Richmond office; alternatively Albany, Chicago, Los Angeles, New York City, or Omaha. Reports to a manager based in Houston. Summary We are looking for a highly capable Senior Salvage...SeniorFull time- ...Job Description Job Description Job description: We are looking for a detail-oriented HVAC Specialist to help us install, maintain and repair heating/cooling systems. The ideal candidate will have experience in cleaning air quality equipment and performing maintenance...SeniorWork experience placement
$68.4k
...provides subject matter direction and guidance of lower level specialists. Identifies opportunities to maximize messaging efficiencies across... ...partner internally (sales, subject matter experts, senior leadership, and externally (consultants, Blue Plans) to resolve...SeniorWork at officeLocal areaRemote work3 days per week$16.5 - $17.65 per hour
...Richmond **** We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting... ...Press Ganey. Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable. They are to...Part timeWork at office$17 - $18.15 per hour
..., VA **** We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties... ...Press Ganey. Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable. They are...Work at office$130k - $170k
...workplace that provides unparalleled growth and career opportunities. Position Overview CMTA, a Legence company, is hiring a Senior Commissioning Specialist who will be responsible for the execution of building commissioning processes including new, retro, recommissioning,...SeniorFor contractorsWork at officeLocal areaImmediate startFlexible hours- ...patients you serve. The Patient Service Specialist performs complex administrative duties... ...proper completion of all paperwork Answer incoming telephone lines and direct the caller... ...File paperwork, medical records, and correspondence Maintain inventory of office supplies and...Work at officeLocal area
$42k - $50k
...The Intake Specialist is the first point of contact for prospective clients and plays a... ...current clients by phone, email, and written correspondence • Draft clear, professional, and... ...criteria • Communicate proactively about incoming inquiries and potential new matters • Contribute...Full timeWork at office$53.77k - $80k
Overview GOV CIO is currently seeking a remote Senior Training Specialist. The position requires expertise in the design of curriculum and the ability to take concepts and procedures and develop cohesive eLearning. Responsibilities GOV CIO is currently seeking a Senior...SeniorFull timeRemote workTrial periodFlexible hours$105.68k - $136.94k
...RK&K is seeking a creative and motivated individual to join our growing team as a Senior 3D Specialist - Graphics. This position reports directly to the Graphics Manager in our Baltimore office. Responsibilities Develop high‑quality 3D models, renderings, animations,...SeniorWork at officeWork from home- ...regarded financial advisory firm is hiring a Senior Tax Associate for its high-net-worth tax... ...complex tax issues, and handle IRS correspondence when needed. On the planning side, you'll... ...with CCH Axcess Tax, Bloomberg Income Tax Planner, or Canopy Familiarity with...Senior
- ...day? Then Serco has the right opportunity for you. As a Senior Industrial Security Specialist, you will provide senior-level industrial security... ...mission execution. Review security files, trackers, correspondence, and deliverables for accuracy, completeness, and alignment...SeniorFull timeContract workPart timeFor contractorsWork at officeLocal areaImmediate startMonday to FridayFlexible hours
$17 - $18.15 per hour
...Chester, VA**** We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting... ...Press Ganey. Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable. They are...Work at office$20.66 - $22.66 per hour
...live, work and be. The Role The Leasing Specialist is responsible for leasing, marketing, and... ...the organizations’ support services and senior leadership. An Approach that is positive... .../or customer relations experience Low Income Housing & Tax Credit experience highly desired...Immediate startFlexible hoursAfternoon shift$72.1k - $133.9k
...ensuring accuracy and timely reporting Supplier Billing: Maintain preferred travel supplier account billing by processing monthly incoming invoices from ground transportation, rental car, and hotel suppliers; conduct PO reconciliation to support Finance and Recruiting...Work at officeImmediate startFlexible hours- ...motivated professionals come together, and conversation flows just as easily as the river. With affordable living options, no state income tax, and a reputation for excellent education systems, this city is a delightful place for both career advancement and quality...Local areaFlexible hours
- ...support to other engineering groups, departments, vendors, and customers. Manage project development, scoping, schedule, and team correspondence. Travel to local customer sites to support installation, commissioning, and troubleshooting. Required Qualifications...Local area
$115k
...About the Job As a Culinary Specialist, you’ll be in charge of preparing and serving large-scale meals comparable to any major restaurant... ...college and university tuition benefits Online schooling and correspondence courses. Part-time schooling. Entrepreneurship training for...Permanent employmentPart time$16.5 - $18.5 per hour
...The Position: PAR is seeking an enthusiastic Call Center Specialists to work in the call center answering allincoming phone calls for... ...responsibilities for the Call Center Specialist: Answer incoming calls promptly and while demonstrating excellent customer service...Weekly payWork at officeLocal areaRemote workFlexible hoursShift work$50k - $80k
POSITION TITLE VAFAIRS Specialist STATUS Exempt COMPENSATION RANGE $50,000-80,000 Annually LOCATION Richmond, Virginia- West Creek Headquarters... ...producers of market opportunities that could improve their income and profitability and encourage producer participation Help to...Work experience placementWork at officeNight shift$19 - $20 per hour
...Leasing Specialist - Malvern Manor Apartments We are seeking a dynamic leasing specialist... ...determine needs and preferences Answer incoming calls and handle inquiries Monitor local... ...is not exhaustive. Additional Details: Seniority Level: Entry Level Employment Type: Full...Full timeWork at officeLocal area- ...appropriate teams to drive resolution. ~ Effective in detailing and documenting case notes, investigation summaries, and correspondence with employees and partners. ~ Ability to work both autonomously and as a team, while developing strong professional relationships...Ongoing contractLocal area
- ...Receiving Specialist The Receiving Specialist receives and verifies incoming purchase orders using automated system(s); research packages that don't have purchase orders in a timely manner; and keeps records of incoming and outgoing shipments. The Receiving Specialist...Immediate startShift work
- ...Join to apply for the Donor Engagement Specialist role at IMB (International Mission Board... ...storytelling, and written/relational correspondence Experience with CRM software (Virtuous... ...Employee Regular Time Type: Full time Seniority level Seniority level Mid-Senior level...Hourly payFull timeContract workTemporary workOverseasRelocation packageShift work
- ...any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company....Casual workMonday to Friday
$77k - $90k
...businesses and their owners for over 34 years, with an emphasis on income and estate tax planning and asset protection. The firm... ...accounting questions using the research tools available and prepare correspondence on the same to clients and state and federal agencies, and for...SeniorFull timeWork experience placementWork at officeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Incoming Correspondence Specialist. Be the first to apply!
Related searches
- mental health specialist Richmond, VA
- instructional technology specialist Richmond, VA
- resolution specialist Richmond, VA
- independent living specialist Richmond, VA
- criminal justice specialist Richmond, VA
- delivery assurance specialist Richmond, VA
- returns specialist Richmond, VA
- entry level safety specialist Richmond, VA
- senior specialist Richmond, VA
- restaurant specialist Richmond, VA



