Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Free food & snacks

Responsibilities:

• Answering phones, billing, checking mail, bank deposits, reports, email management, and voicemail management
• Establish customer relationships and follow up with customers, as needed.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. 
• Use a customer-focused, needs-based review process to educate customers about insurance options.

QUALIFICATIONS:

• Self-Sufficient : Demonstrates the ability to work independently, take initiative, and solve problems without constant supervision.
• Organizational Skills : Maintains structured processes and systems to manage workload, track progress, and ensure accuracy in all tasks.
• Time Management : Effectively prioritizes tasks, meets deadlines, and manages time efficiently to maximize productivity.
• Communication Skills : Communicates clearly and effectively, both verbally and written, to foster strong customer relationships.
• Drive : Exhibits a strong motivation to achieve goals, continuously seeks improvement, and demonstrates a proactive approach to challenges.
• Coachable : Open to feedback and new ideas, eager to learn and grow, and willing to adapt to improve performance.

About our Agency

At the Tomica Hodge Insurance Agency, we believe a career should provide more than a paycheck—it should create opportunities for personal growth, professional development, financial success, and leadership.

Our mission is to develop knowledgeable insurance professionals who serve customers with excellence while continuously growing in character, confidence, and leadership.

We are building a team of people who want to grow, contribute, and take ownership of their future. Whether someone joins our agency at the beginning of their career or with years of experience, our goal is to create an environment where people can develop their skills, discover their strengths, and build a meaningful career.

Whether your dream is to become a top producer, lead a team, own a business, or become a State Farm agent, this agency exists to help you build your future. Our success is your success.

If you can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.