Physical Therapy Coordinator

Who We Are Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on patient care. Headquartered in Stamford, Connecticut, the network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. Location Peabody Work Hours 8:30am-4:30pm Days Monday through Friday What You’ll Do Serves as the primary patient liaison between Orthopaedic Surgical Associates and Therafit; and is the initial person to greet, instruct and direct all patients scheduling with and visiting the office—utilizing skills of tact, drive and confidentiality in a professional manner. The Physical Therapy Coordinator is expected to follow the daily protocols of the practice. You are expected to represent our company keeping our vision at the forefront of each patient interaction. Responsibilities/Duties Primary Scheduling Point Representative Maintain appointment computer scheduling in accordance with office scheduling policies for all Physical Therapy, including scheduling patients in person at the OSA office and calling to pre‑schedule OSA surgical patients for physical therapy. Administrative Support Contacting / interacting with appropriate people and facilities such as physician offices, hospitals, rehabilitation centers, assisted living facilities, etc. in regards to patient care. Liaison between OSA and Therafit offices. Handle call volume with accuracy and efficiency for Physical Therapy and chart coordination and preparation. Verify patient insurance benefits and referrals/authorizations available. Perform other administrative support as required. On‑Site Clinic Location Back‑Up Check in / Check Out patients; verify and update all demographic and insurance information and collection of co‑payments resulting in proper cash reconciliation. Other duties as assigned by managers and leads. Qualifications Who you are: High School diploma or GED. One‑year medical office experience preferred. Knowledge of HIPAA and other regulatory policies. Knowledge of insurance regulations, policies and procedures. Knowledge of medical office procedures, policies, practices and medical terminology, telephone protocol and professional etiquette. Knowledge of electronic medical systems is a plus, including Athena and Centricity. Strong communication skills, verbal and written. Strong organization and time management skills. Ability to work independently and maintain efficiency. Computer skills. Strong problem‑solving skills and ability to think quickly, professional and efficiently. Ability to represent our organization in a professional manner. What We Offer Excellent growth and advancement opportunities. Dynamic environment. Access to a diverse network of practitioners. Broad infrastructure of tools and programs to enhance the employee experience. Competitive Compensation. #J-18808-Ljbffr Spire Orthopedic Partners