Systems Integration Specialist (USA, Canada, Caribbean, Latam)

Who are we?AIRZONE is a leading company in smart HVAC solutions with an international presence. Our commitment to sustainability, technology, and people has made us a benchmark in the HVAC industry. JOIN THE SMART COMFORT REVOLUTION!At AIRZONE, we're redefining the future of comfort and energy efficiency through cutting-edge technology. If you're passionate about innovation, challenges, and want to work in a dynamic environment where your ideas matter — we want to hear from you!.Airzone’s Systems Integration Specialist (USA, Canada, Caribbean, Latam)About AirzoneAirzone is a leading manufacturer of intelligent HVAC control and integration solutions designed to improve energy efficiency, occupant comfort, and system performance. With more than 28 years of innovation, Airzone specializes in connecting VRF, ductless, and inverter HVAC systems with Building Management Systems (BMS), hospitality platforms, smart thermostats, and home automation ecosystems.Airzone's OEM partners include Daikin, Mitsubishi Electric, Hitachi, LG, Fujitsu, Samsung, Lutron, and Verdant. Through solutions such as Aidoo Pro, Aidoo Zigbee, Aidoo Wi-Fi, and Airzone zoning systems, we enable seamless integration between HVAC equipment and platforms including BACnet, Modbus, APIs, GRMS, EMS, and leading home automation systems, such as Lutron and Control4.Following our expansion into North America in 2021 and Latin America in 2023, Airzone continues to experience rapid growth across the commercial, hospitality, and residential integration markets.Position OverviewAirzone is seeking an experienced System Integration Specialist to serve as a technical expert for integration, controls, building automation, hospitality integrations, and smart home connectivity across the United States, Canada, Caribbean, and Latin America.This experienced technical, customer-facing role supports system design, integration, commissioning, troubleshooting, as well as training for Airzone's portfolio of HVAC control and integration solutions. The position works closely with HVAC contractors, system integrators, controls contractors, hospitality technology providers, consulting engineers, distributors, and OEM manufacturers to ensure successful deployment of Airzone solutions.The ideal candidate possesses strong knowledge of VRF and inverter HVAC systems, Building Management Systems (BMS), BACnet communications, and smart building technologies. This individual enjoys solving complex integration challenges, delivering technical training, and helping customers maximize the value of connected HVAC systems.Territory CoverageUnited StatesCanadaCaribbeanLatin AmericaTravel Requirement: Approximately 70%Key ResponsibilitiesTechnical Integration & Field SupportProvide technical support for HVAC controls, BMS integrations, and smart building applicationsAssist customers with system architecture, integration design, and project implementationCommission and troubleshoot Airzone solutions integrated with BACnet, Modbus, APIs, hospitality platforms, and home automation systemsSupport integration of VRF and inverter HVAC systems with Building Management Systems (BMS), Guest Room Management Systems (GRMS), Energy Management Systems (EMS), and smart thermostatsDiagnose communication, networking, and interoperability issues between HVAC equipment and third-party control platformsAssist customers during pre-sales design reviews, installation, startup, commissioning, and post-installation supportCoordinate with OEM manufacturers, controls contractors, and system integrators during project executionSupport technical escalations and assist with technical support calls, emails, and troubleshooting activities when requiredHospitality, BMS & Smart Building SolutionsServe as a subject matter expert for hospitality integrations, including EMS, GRMS, occupancy-based controls, and guest comfort solutionsSupport projects involving BACnet IP, BACnet MS/TP, Modbus, and API-based integrationsAssist customers with energy optimization strategies through HVAC controls, scheduling, occupancy management, and centralized monitoringCollaborate with hospitality technology providers, controls contractors, and facility management teams to ensure successful deploymentsProvide technical guidance on integration best practices, network architecture, and interoperability requirementsTraining & CollaborationDeliver technical training for HVAC contractors, controls contractors, OEM partners, integrators...Develop and conduct in-person and virtual training programs focused on HVAC controls, BACnet integration, hospitality applications, and Airzone solutionsCreate technical presentations, application guides, and training materialsCollaborate with Sales teams and Regional Sales Managers to support customer education and project developmentStay current on industry standards, protocols, firmware updates, and emerging building automation technologiesProvide field feedback to product management and engineering teams to improve products, documentation, and customer experienceProject & Data ManagementMaintain detailed project records including integration status, commissioning activities, technical issues, and resolutionsDocument all customer interactions and project activities within CRM systemsTrack recurring technical challenges and identify opportunities for process improvementsContribute to technical documentation, application notes, troubleshooting guides, and best practicesRequirements & QualificationsExperience5+ years of experience in HVAC controls, building automation, system integration, or technical supportPreferred experience with VRF, ductless, or inverter HVAC systemsProven experience commissioning and troubleshooting integrated control systemsHands-on experience with BACnet, Modbus, or similar building automation protocolsExperience working with Building Management Systems (BMS), Energy Management Systems (EMS), Guest Room Management Systems (GRMS), or smart building technologiesExperience with home automation platforms such as Control4, Crestron, Savant, Lutron, or similar systems preferredExperience delivering technical training to customers and partners preferredSkills & AbilitiesStrong understanding of HVAC controls, networking fundamentals, and system integration conceptsAbility to troubleshoot complex multi-vendor integration environmentsExcellent analytical and problem-solving skillsAbility to communicate technical concepts effectively to both technical and non-technical audiencesSelf-motivated with the ability to work independently in a fast-paced environmentStrong presentation, training, and customer-facing communication skillsHigh level of professionalism, accountability, and attention to detailAdditional QualificationsSpanish language proficiency preferredWillingness and ability to travel extensively throughout assigned territoriesCompensation & BenefitsCompetitive salaryComprehensive medical, dental, and vision coverage for employee and family401(k) plan with company matchPaid vacation and sick leaveProfessional development, technical certifications, and ongoing training opportunitiesCareer growth within a rapidly expanding global technology company.If you share our values and love what we do, we want to meet you!Apply now and help us build the future of smart comfort. #J-18808-Ljbffr Airzone